Asa Day
Chandler,AZ
Summary
Professional with extensive experience in managing field operations. Strong focus on team collaboration and achieving results. Demonstrated ability to adapt to changing needs and priorities. Skilled in project management, logistics, and team leadership. Known for reliability and effective communication.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Field Manager
Two Maids
06.2024 - Current
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Increased client retention through consistent communication and addressing specific concerns or requests promptly.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
Professional Home Cleaner
Two Maids
10.2023 - 06.2024
- Improved client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Performed deep-cleaning tasks for optimal results, including scrubbing floors, sanitizing surfaces, and dusting furniture.
- Provided exceptional customer service, resulting in numerous referrals from satisfied clients.
Manager
Paladins Divine Shield
03.2024 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Cross-trained existing employees to maximize team agility and performance.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Bouncer
Paladins Divine Shield
10.2023 - 04.2024
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Provided first aid assistance when necessary, ensuring guest welfare while on the premises.
Delivery Driver
Verve LLC
10.2021 - 10.2023
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
Detailer
Idens Dealer Services
11.2020 - 09.2021
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Education
High School Diploma -
Midlakes High School
Clifton Springs, NY06.2017
Skills
- Time Management
- Proficient communication
- Customer Satisfaction
- Crew Management
- Attention to Detail
- Inventory and Stocking
- Safety Measures
- Adept at mastering new concepts
- Leadership experience
- Organizational know-how
- People skills
- Problem-solving abilities
Timeline
Field Manager
Two Maids
06.2024 - Current
Manager
Paladins Divine Shield
03.2024 - Current
Professional Home Cleaner
Two Maids
10.2023 - 06.2024
Bouncer
Paladins Divine Shield
10.2023 - 04.2024
Delivery Driver
Verve LLC
10.2021 - 10.2023
Detailer
Idens Dealer Services
11.2020 - 09.2021
High School Diploma -
Midlakes High School
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