Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Asa Deng

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Program Coordinator

Neighbors Mission For Kids
Winnipeg, Manitoba
05.2020 - Current
  • Organized and managed program development from conception through successful execution.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Gathered and organized printed materials required for program participation.
  • Entered data Quickbooks system and handled database maintenance.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Reserved classrooms and meeting rooms across campus for program activities and managed room list.

Customer Service Representative

SkipTheDishes
Winnipeg, MB
01.2016 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Cross-trained and provided backup support for organizational leadership.

Market Research Interviewer

DataProbe Inc.
Winnipeg, MB
11.2014 - 01.2016
  • Followed established guidelines and recommendations from supervisors to complete quality interviews.
  • Followed strict guidelines to receive unbiased, unprompted responses.
  • Created and presented real-time reports on current market conditions to upper management.
  • Recorded customer survey answers verbatim to achieve 100% accurate reporting.
  • Attended pre-shift briefings and meetings to receive up-to-date information and changes in daily scheduling.
  • Conducted consumer surveys and analyzed purchasing trends.

Education

Bachelor of Arts - Psychology

University of British Columbia, Vancouver, BC
09.2017 - 05.2021

Skills

    Program installations

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Program Coordinator - Neighbors Mission For Kids
05.2020 - Current
University of British Columbia - Bachelor of Arts, Psychology
09.2017 - 05.2021
Customer Service Representative - SkipTheDishes
01.2016 - 04.2022
Market Research Interviewer - DataProbe Inc.
11.2014 - 01.2016
Asa Deng