To obtain a position in a customer service-related field that will allow me to gain a professional experience in an environment where my knowledge of customer service principles are encouraged. Willing to relocate to: Conroe, TX
Authorized to work in the US for any employer
Overview
12
12
years of professional experience
1
1
Certification
Work History
Detention Officer
Joe Corley Processing Center
Conroe, TX
06.2022 - Current
Performed head counts, checking cells for missing inmates.
Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
Intake Officer
Joe Corley Processing Center
Conroe, TX
06.2022 - Current
Issued clothing, tools and other authorized items to inmates.
Created reports summarizing intakes completed within specified timeframes.
Maintained records of prisoners' identification and charges.
Kitchen officer
Joe Corley Processing Center
Conroe, TX
06.2022 - Current
Oversee and direct inmates, including training, assigning and reviewing work, and conducting performance evaluations
Plan, coordinate and direct food preparation to accomplish established goals and objectives and optimize efficiency
Implement work methods and procedures that promote a safe working environment and ensure proper staff training in work safety
Techniques and methods used in quantity food preparation
Proper kitchen sanitation methods and procedures
Equipment and utensils used in the preparation, cooking and serving of food
Principles and practices of work direction, coordination and training
Methods for the safe handling and storage of commercial cleaning solvents
Evaluate work priorities, procedures and processes to determine their effectiveness
Prepare and serve food in large quantities
Coordinate the work of cooking preparation to produce the required food at a specified time
Use kitchen equipment including blenders, food choppers, mixers, grinders, slicers, knives, craters, fryers, stoves, ovens and steam tables
Interpret and apply regulations, policies and procedures
Maintain effective working relationships with inmate workers, division staff and representatives of other departments
Juvenile Supervision Officer
Montgomery County Juvenile Detention Center
Conroe, TX
12.2022 - 03.2023
Diligently supervise students through active participation in daily indoor and outdoor activities
Complete and submit accurate and timely reports to the Juvenile Supervision Officer supervisor
Monitor group dynamics to prevent fighting or other serious incidents between students from occurring
Monitors activities and behavior of juveniles, including safety and security procedures; transports detainees inside the facility; documents activities; responsible for the care, custody and control of assigned youth and maintaining control in the juvenile facility; and processes youths remanded to the facility custody
Essential Duties and Responsibilities include the following
Supervises daily activities and behavior of juveniles in the facility;
Monitors living conditions to ensure clean and safe environment for juveniles;
Monitors youth interaction, observes youth on suicide watch, intercedes in verbal or physical confrontations, and maintains authority and youth compliance with established procedures;
Prepares behavior and incident reports on detained juveniles,
Transports juveniles to classrooms, cafeteria, medical appointments, and court hearings
Monitors youths during visitation
Conducts body searches of youths;
Distribute uniforms, towels, and blankets to juveniles;
Forklift Operator
Dollar Tree Distribution Center
Chesapeake, VA
01.2013 - 02.2016
Responsible for receiving, sorting, storing, taking inventory, keeping records, and organizing for the shipping of merchandise stored in the warehouse
Responsible for operating automated equipment such as sit-down forklifts Inventory control is the process of keeping the right number of parts and products in stock to avoid shortages, overstocks, and other costly problems
Education
High School Diploma -
Lyndon B. Johnson High School
Franklin, NC
12.2008
Skills
Mechanical skills
Physical fitness
Computer skills: inventory and warehousing software systems
Self-motivation
Attention to detail
Math skills
Basic math skills
Reading comprehension
Time management
Problem solving
Leadership
Heavy Lifting
Intake Experience
Social Work
Security
Food Preparation
Training & Development
Certification
Driver's License
First Aid Certification
CPR Certification
Forklift Certification
Additional Information
Assistant farm league coach
Assessed skills and abilities in players and assigned positions based on predominant strengths. Established and scheduled practice drills and sessions. Arranged for travel accommodations and paid for transportation services for road games. Managed team rosters and discussed last-minute changes with umpires.