Used radios and hand signals to enhance performance and safety while effectively communicating between boom operator and ground personnel.
Operated cherry picker on public roadways with zero traffic incidents and minimal disruption to traffic flow.
Trained personnel in safe bucket operation in hazardous environments and safety tethers.
Utilized tools such as chainsaws, pole saws and other tree clearing equipment in elevated positions and near high voltage powerlines.
Used tree climbing equipment, harnesses and boot spikes to remove branches from powerlines and areas near powerlines.
Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
Positioned boom truck and operated lift on uneven and all-terrain conditions.
Inspected and serviced cherry picker vehicle as part of regular preventive maintenance and repair of worn out or broken components.
Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
Communicated with Homeowners about the tree work that eas being preformed.
Stood in for the crew foreman.
CDL Class A license.
Satellite Technician
DIRECTV
08 2017 - 10 2021
Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
Gave customers accurate quotes on satellite repair and installation packages .
Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
Calibrated newly installed and repaired equipment according to customer requirements and package plans.
Routed home visits using GPS and quickly adapted routes based on changing weather and construction to stay on schedule.
Coordinated and implemented satellite migration for several satellite terminals.
Set up and programmed devices and educated customers on use.
Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
Fed cables through access holes, attics and floor spaces.
Installed and configured new devices and system components.
Read blueprints and schematics to correctly place equipment.
Aviation Operations Specialist
United States Army
06 2004 - 06 2008
Posted and interpreted weather reports and decoded sequence reports.
Transmitted flight plans and arrival reports to flight and air traffic control centers.
Supported operations by managing professional communications, tracking data and managing records.
Created and implemented filing and organization practices for documents, reports and calendars.
Compiled data and prepared aviation operations and aviation safety reports.
Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
Adhered to safety procedures when managing logistics for pilot and ground crew.
Processed local and cross-country flight clearances and checked accuracy of flight plans.
Maintained flight logs on incoming and outgoing flights and individual flights.
Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
Coordinated with other agencies to maintain safe and secure airfield environment.
Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
Oversaw fueling, cargo management, and departure of aircraft at busy Over Seas facility with several daily departures and arrivals.
Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
Established and maintained communication with air traffic control and other airfield personnel as required.
Airfield Managment
Midwest ATC
11 2010 - 09 2011
Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Assisted established management staff with operational oversight, business development, and process improvement strategies.
Organized projects and contests to increase sales and encourage exceptional customer service.
Assisted with onboarding of new employees by providing training and development resources.
Analyzed customer feedback to identify areas for improvement.
Sat in on disciplinary hearings to learn about conflict resolution in workplace.
Handled day-to-day customer or client questions via telephone or email.
Gained knowledge of company policies, protocols and processes.
Leveraged data and analytics to make informed decisions and drive business improvements.
Defined clear targets and objectives and communicated to other team members.
Registered-nurse at Royal Sussex County Hospital (University Hospitals Sussex NHS Foundation Trust)Registered-nurse at Royal Sussex County Hospital (University Hospitals Sussex NHS Foundation Trust)
