ASA WRIGHT
Jacksonville
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Sunglass Hut
Fort Benning
10.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up to date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions and offered product advice.
- Processed transactions using a point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Answered phone calls to assist customers with questions and orders.
Cashier
Roz Cafe
Fort Benning
08.2023 - 10.2023
- Greeted customers promptly and responded to questions.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the café area.
- Handled cash and credit card payments accurately and securely.
Librarian
Full Sail Library
Winter Park
11.2022 - 07.2023
- Maintained complete and accurate records of library transactions.
- Reshelved books to maintain a neat reading area.
- Answered patrons' questions at the circulation desk.
- Kept resources in a clean and working fashion to maintain availability for use.
- Maintained library equipment, facilities, and resources.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Bingo Worker
MWR Bingo
Fort Benning
01.2022 - 06.2022
- Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
- Assisted patrons with jackpot payouts.
- Converted currency into requested combinations of bills and coins.
- Supplied customers with game equipment, instructed on game procedures, and distributed prizes to customers winning games.
- Described and explained games available to potential customers to attract new players.
- Cleaned and maintained machines and equipment to minimize downtime.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Team Member
Marco's Pizza
Fort Benning
07.2021 - 11.2021
- Prepared pizzas and other menu items according to company recipes.
- Maintained cleanliness of kitchen and dining areas during shifts.
- Operated kitchen equipment safely and efficiently during peak hours.
- Assisted in training new team members on operational procedures.
- Provided excellent customer service by taking orders and answering questions.
- Stocked supplies and ingredients to ensure smooth kitchen operations.
Education
Bachelor of Science - Forensic Science
Jacksonville State University
Jacksonville, AL12-2026
High School Diploma -
Russell County Degree High School
Seale, AL05-2022
Skills
- Money handling
- Problem resolution
- Visitor greeting
- Organizational skills
- Customer service oriented
- Store organization
- Guest assistance
Certification
- MIcrosoft Office Certificate
Affiliations
- National Society of High School Scholars, 2021
- Future Business Leaders of America, 2021
References
References available upon request.
Timeline
Retail Sales Associate
Sunglass Hut
10.2023 - 12.2023
Cashier
Roz Cafe
08.2023 - 10.2023
Librarian
Full Sail Library
11.2022 - 07.2023
Bingo Worker
MWR Bingo
01.2022 - 06.2022
Team Member
Marco's Pizza
07.2021 - 11.2021
Bachelor of Science - Forensic Science
Jacksonville State University
High School Diploma -
Russell County Degree High School