Asaani Williams
Summary
Friendly and energetic assistant toddler teacher. Motivated to help children become happy, healthy and well-behaved. Creative caregiver with proven success working with children to improve behavior and self-esteem.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Toddler Teacher
Childtime Learning Center
10.2023 - Current
- Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
- Developed strong partnerships with fellow educators, administrators, and support staff to ensure the overall success of the classroom environment.
- Supported children''s emotional and social development through positive reinforcement and open communication strategies.
- Assisted in the implementation of daily routines, including mealtime, naptime, outdoor play, and transitions between activities.
- Promoted language development by engaging toddlers in interactive storytelling sessions using books, puppets, and props.
- Sanitized toys and play equipment throughout the day to maintain safety and cleanliness.
- Organized and supervised large and small group activities.
Customer Service Representative
TTEC
07.2021 - 09.2022
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Calculated quotes and educated potential clients on insurance options.
- Enhanced customer satisfaction by providing accurate and timely insurance policy information.
- Resolved complex policy issues with clear communication, resulting in improved customer retention rates.
- Maintained high standards of customer service by building relationships with clients.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Processed debit and credit card and electronic check payments.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Sales Associate
RaceTrac Petroleum, Inc.
03.2021 - 07.2021
- Provided a quick and exceptional customer experience
- Assisted customers with locating items
- Responsible for resolving all customer complaints
- Maximized sales transactions
- Restocked shelves
- Kept store clean
- Answered guest questions.
Office Assistant
Stephanie Patterson Insurance
05.2017 - 02.2021
- Responsible for data entry, customer service and collecting, tracking, and reviewing documents
- Handled incoming calls, managing paperwork, filing systems, greeting clients and visitors, updating paperwork, documents, and word processing.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Warehouse Associate
Amazon.com
03.2020 - 01.2021
- Work quickly and efficiently to complete the tasks at hand while being on my feet for long periods of times
- Load and unload trucks using pallet jacks
- Bending, lifting, and carrying 40+ pounds for long periods of time
- Prioritizing and staying consistent with the task at hand while helping team members as I complete the job I was assigned to.
Dietary Aide
Centennial Healthcare & Rehabilitation Center
07.2019 - 02.2020
- Ensuring that food stocks are full and whether they need to be replaced
- Taking down dining areas and collecting glasses, plates, discarding leftovers and taking out garbage
- Washing dishes and/or utensils in a way that is in line with acceptable practice standards.
Cashier
Auntie Anne's
06.2019 - 08.2019
- Set up equipment, utensils, and supplies for opening
- Break down, clean, and put away equipment, utensils, and supplies at closing
- Perform cleaning and maintenance procedures.
Teacher
Park Bridge Academy
02.2019 - 05.2019
- Supervises the classroom
- Helps to maintain a neat and organized classroom
- Helps children establish good habits and personal hygiene
- Designs craft projects and creative activities for children to complete.
Assistant Manager
Dollar Tree
05.2017 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High school diploma -
Archer High School
Lawrenceville, GA12.2016
Skills
- CPR and First Aid
- Health and safety
- Patience and Empathy
- Classroom Organization
- Professionalism and Ethics
- First Aid Training
- Infant, toddler, and preschool curricula
- Age-Appropriate Activities
- Team Leadership
- Time Management
- Verbal and written communication
Certification
- First Aid and CPR, 12/2025
Timeline
Assistant Toddler Teacher
Childtime Learning Center
10.2023 - Current
Customer Service Representative
TTEC
07.2021 - 09.2022
Sales Associate
RaceTrac Petroleum, Inc.
03.2021 - 07.2021
Warehouse Associate
Amazon.com
03.2020 - 01.2021
Dietary Aide
Centennial Healthcare & Rehabilitation Center
07.2019 - 02.2020
Cashier
Auntie Anne's
06.2019 - 08.2019
Teacher
Park Bridge Academy
02.2019 - 05.2019
Office Assistant
Stephanie Patterson Insurance
05.2017 - 02.2021
Assistant Manager
Dollar Tree
05.2017 - 01.2018
High school diploma -
Archer High School