Asad Aziz
Hamtramck
Summary
Dedicated professional with strong problem-solving and communication skills in dispatch operations and customer servies. Experience in training staff and developing efficient time management, ensuring operational readiness and client satisfaction.
Overview
8
8
years of professional experience
Work History
Dispatcher Coordinator
David Brown LLC
Hamtramck
03.2021 - 12.2025
- Coordinated daily dispatch operations for timely delivery of services.
- Managed communication between drivers and clients for efficient logistics.
- Scheduled vehicle maintenance to ensure operational readiness and safety.
- Trained new dispatch staff on company protocols and systems.
- Developed routing strategies to optimize delivery times and minimize delays.
- Maintained accurate records of dispatch activities for compliance audits.
- Maintained accurate records of all dispatched orders, shipments, and deliveries.
Sales Representative
Premium dispatch services
Lexington
06.2020 - 02.2021
- Managed customer inquiries through phone and email communication.
- Assisted clients with order placements and service selections.
- Coordinated with dispatch teams to ensure timely service delivery.
- Resolved customer complaints efficiently and professionally.
Freelancer
freelance.com
Paris
03.2018 - 05.2020
- Managed multiple freelance projects across various industries and clients.
- Developed tailored proposals to meet client needs and project specifications.
- Collaborated with clients to define project goals and deliverables effectively.
- Communicated regularly with clients to provide updates and gather feedback promptly.
Education
High School Diploma -
Punjab College
Lahore, Punjab 08-2013
Skills
- Dispatch coordination
- Routing strategy
- Logistics management
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Scheduling efficiency
- Route planning
- Dispatch software
- Tracking systems
- Prioritizing calls
- DAT/Truckstop proficiency
- Vehicle maintenance
- Customer relationship management
Languages
English
Professional
Urdu
Professional
Punjabi
Professional
Timeline
Dispatcher Coordinator
David Brown LLC
03.2021 - 12.2025
Sales Representative
Premium dispatch services
06.2020 - 02.2021
Freelancer
freelance.com
03.2018 - 05.2020
High School Diploma -
Punjab College