Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Collaborative and displays leadership through teamwork and Accomplishments. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Assistant Manager
FedEx Office
10.2023 - Current
Established open lines of communication with team for feedback and suggestions.
Cultivated cohesive team environment by providing clear direction and support.
Developed contingency plans with team to address potential disruptions.
Identified inefficiencies to propose actionable improvements for overall workflow.
Guided team members through challenges with clear communication and support.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Lead Consultant
FedEx Office
08.2014 - 10.2023
Trained, coached and mentored new sales associates for maximum performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Promoted brand awareness and utilized took advantage of network connections to increase brand development.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Center Consultant
FedEx Office
09.2006 - 08.2014
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Authored detailed work plans to meet business priorities and deadlines.
Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
Used POS system to enter orders, process payments and issue receipts.
Quality Control Inspector
Life-Tech
12.2009 - 05.2010
Worked In Clean Room Environment
Communicated with production team members about quality issues.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Evaluated components and final products against quality standards and manufacturing specifications.
Enter Data using software's such as Microsoft Excel and dataflow to document results.
Located and investigated production concerns and helped management implement corrective actions.
Quality Control Inspector
Alpha Circuits
01.2005 - 02.2009
Created and deployed best practices to improve efficiency and reduce defects.
Inspect PCB's on The Quality System of IPC-610C based on ISO9000 Standards.
Enter Data using Skyline and Microsoft Excel to represent results.
Troubleshoot PCB's to determine and improve defects.
Inspection of X-rays, SMT and Circuits.
Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
Sales Associate
Sears
03.2000 - 02.2006
Maintained customer satisfaction with quick and professional handling of product returns.
Increased sales by offering advice on purchases and promoting additional products.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Worked in Various Areas in numerous departments
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Prepared large cash deposits with zero discrepancies.
Quality Control Inspector
Suntron
08.2000 - 01.2005
Performed visual inspections and non-destructive tests where appropriate.
Created and deployed best practices to improve efficiency and reduce defects.
Completed precise measurements using special tools.
Utilize AOI machine to asempble and inspect SMT's.
Troubleshoot PCB's to determine defects.
Enter Data using Microsoft Excel.
Production Planning Officer
Berger Paints Pakistan LTD
01.1992 - 01.1999
Accelerated information flow and guidance from senior leaders to synchronize and unite efforts.
Furnished appropriate levels of detail to enable rapid understanding and decision-making.
Offered strategic advice and consultation to develop, implement and evaluate modifications and enhancements to operations, systems and procedures.
Facilitated coordination across entities to provide actionable information and knowledge.
Conducted site visits and records reviews to investigate violations of planning regulations and ordinances and notified proper authorities of findings.
Responsible for maintaining orders and and close coordination with raw materials
Education
Bachelor of Science - Math, Physics And Statistics
Skills
Team Leadership
Strong Communication and Interpersonal Skills
Staff Supervision
MS Office Applications
Corrective Actions
Operational Efficiency
Lead Generation
Decision-Making
Self-Motivated
Flexible and Adaptable
Certifications
Business Communication
IPC 610 Certified
ISO 9000 Awareness Certified
Internal Auditor
Supply and Logistics Certification
Timeline
Assistant Manager
FedEx Office
10.2023 - Current
Lead Consultant
FedEx Office
08.2014 - 10.2023
Quality Control Inspector
Life-Tech
12.2009 - 05.2010
Center Consultant
FedEx Office
09.2006 - 08.2014
Quality Control Inspector
Alpha Circuits
01.2005 - 02.2009
Quality Control Inspector
Suntron
08.2000 - 01.2005
Sales Associate
Sears
03.2000 - 02.2006
Production Planning Officer
Berger Paints Pakistan LTD
01.1992 - 01.1999
Bachelor of Science - Math, Physics And Statistics