Asad Bugti
Houston,TX
Summary
Accomplished and versatile IT professional and Technology leader with extensive experience designing and implementing network architectures, designing and administering system security schemes, and deploying and maintaining systems, applications, and databases. Expertise in the healthcare and manufacturing sectors. Focused on operational performance improvement and skilled in the planning and implementation of effective solutions.
Overview
16
16
years of professional experience
Work History
IT Operations Director
Sharps Compliance, Inc
Houston, TX
04.2017 - Current
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Stayed abreast of technology advancements, emerging standards and IS regulations through [Action] to meet strategic technology goals.
- Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
- Documented and analyzed processes and procedures and adhered to regulatory guidance.
- Developed and maintained service level agreements for strategic applications and measured performance against objectives.
- Prioritized framework to evaluate technology and regulate communication with business stakeholders.
- Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support and network operations.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Communicated regularly with customers concerning data exchange and technology integration.
- Assessed existing systems including billing automation, accounting and real-time reporting and analytics capabilities, delivering updates for security purposes.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
- Interviewed, hired, trained and mentored IT staff by coaching daily, leading performance reviews and offering constructive feedback.
- Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
IT Manager
Mintex Capital
Houston, TX
03.2013 - 04.2017
- Designed, implemented, and maintained a consistent backup and disaster recovery plan.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Maintained camera and physical security systems.
- Oversaw daily performance of computer systems and immediately responded to urgent issues to keep network up and running.
- Supported phone, photocopier, fax machine and other physical equipment.
- Wrote policy, procedure and manuals governing internal IT use.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Installed and managed audiovisual equipment.
- Conducted company-wide technology instruction, onboarding and education.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Oversaw development and implementation of improvements to support and network operations.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Built, customized and repaired technology based on staff requests.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Windows System Administrator
Fugro-Jason
Houston, TX
02.2008 - 03.2013
- Managed Active Directory, Group Policies, Fileserver, Terminal Server, WSUS and the Exchange Server.
- Maintained access privileges and account groups as directed by management.
- Received escalated support tickets from Helpdesk staff and provided overlap coverage as needed.
- Installed enterprise-wide backup solutions for a multiple-location & network-based Servers backup.
- Installed and maintained Windows-based server machines with IIS, Apache, .NET, Exchange.
- Upgraded server and personal systems including processors, RAM hard drives and arrays, etc.
- Kept software licenses current for all computers and mobile devices.
- Created patches and solutions to fix bugs in existing applications.
- Identified copious staff skills advancement opportunities across all company departments.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups.
- Deployed antivirus and security solutions throughout entire system network.
IT Support Analyst
Joe’s Crab Shack
Houston, TX
03.2005 - 02.2008
- Served as the initial point of contact for resolution of Windows OS and Aloha POS.
- Managed connectivity and interoperability problems for several LAN/WAN.
- Configured workstations and laptops for employees.
- Conducted on-site system upgrades and resolved Connectivity issues.
- Configured and distributed devices used daily by employees.
- Created user accounts and managed access control.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Helped streamline repair processes and update procedures for support action consistency.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Collected, aggregated, verified and monitored trend data.
- Configured hardware, devices and software to set up work stations for employees.
- Monitored systems in operation and input commands to troubleshoot areas.
Education
Bachelor of Business Administration - Finance
University of Houston
Skills
PCI & SOX Compliance
Performance Tuning & Testing
Client & Vendor Relationships
Infrastructure, Strategic Systems Planning
HTML, CSS, JavaScript
SQL
IIS, Apache
Office 365, SharePoint, ODFB
Budget administration
Windows Servers Management
ERP Systems Deployment, Migration
Microsoft Exchange, Access, Project
PowerShell, Active Directory
Research, Analysis & Strategy
IT Management & Delegation
Timeline
IT Operations Director
Sharps Compliance, Inc
04.2017 - Current
IT Manager
Mintex Capital
03.2013 - 04.2017
Windows System Administrator
Fugro-Jason
02.2008 - 03.2013
IT Support Analyst
Joe’s Crab Shack
03.2005 - 02.2008
Bachelor of Business Administration - Finance
University of Houston