Accomplished banking professional with over 13 years of experience across multiple roles and high-impact projects within the financial sector. Demonstrated expertise in developing and managing credit customer portfolios, analyzing and monitoring business performance, and serving as Head of the Analytics Division. Proven track record as a change leader in transformation processes, successfully launching and expanding micro-businesses from scratch, and overseeing the implementation of the universal employee project. Adept at driving retail business growth, setting and achieving targets, defining KPIs, and managing budget formation. Strong leadership in team-building initiatives and consistently delivering successful project outcomes.