ASAD ISAAK
Minneapolis,MN
Summary
Resourceful and diligent fresh graduate seeking work as a help desk assistant, offering expertise in technical support, software troubleshooting and installation. Hands-on experience as an intern help desk person. Has a keen eye for the latest development in technology and up-to-date with the latest software to technologically assist manual office labor.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supplies Chain
Fairview Health Services
05.2022 - Current
- Receive, deliver, replenish, clean and maintain supplies/equipment/linen/forms including: stat room, patient rooms, inventory locations, and other areas, as appropriate
- Assist with maintaining adequate inventory levels of equipment and supplies
- Understanding of inventory control concepts with the ability to calculate par levels and adjust levels as vital
- Coordinate the delivery of items arriving at the dock
- Assemble, apply/remove, and accurately tag/transmit, and log into the computer
- Assure that excess inventory in totes is accounted for, detailed, and accurately routed
- Perform gross decontamination of instruments, clean, rinse, and accurately route utensils
Security Officer
Allied Universal Security
04.2022 - Current
- Handle security issues in a timely manner
- Checking Employee credential badges
- Assigned to multiple sites, with good adaptation to new systems
- Enforce company rules and policies for staff and guests
- Follow company protocol at all times
- Carry out CCTV surveillance and patrols
- Report safety concerns both in writing and verbally
- Secures premises and personal by patrolling property, monitoring surveillance equipment, and access points
Workforce Coach
Emerge Community Development Center
09.2019 - 09.2021
- Directed and participated in various organization and citizen outreach programs
- Conducted meetings for identifying and resolving community problems
- Provided assistance to station staff with in-person and telephone queries
- Designed and developed a variety of creative community programs
Pharmacy Technician
West Bank Pharmacy
11.2017 - 12.2019
- Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy
- Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations
- Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information
- Verifying the accuracy of patient information
- Counting prescription medication, filling prescriptions, and typing and attaching medication labels
- Performing inventory audits and purchasing supplies and medication
- Process patient insurance
Case Manager
AmeriCorps
02.2017 - 05.2019
- Served as case management team member on a regular basis
- Performed in-home family support services as required
- Provided education to families as needed regarding local and state government resource options
- Developed and implemented individual family care plans
Education
Century College
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White Alison
Bear Lake, MI06.2018
Skills
- Microsoft Office
- Windows and Mac OS
- Networking
- Utility Software
- Hardware setup
- Adobe Photoshop
- Outlook and Email interfaces
Certification
Cisco Networking Academy I.T Essentials Course.
GCDF Certification.
Pharmacy Technician Training.
Pharmacy Assistant and Technician.
Languages
English
Full Professional
Somali
Native or Bilingual
Kiswahili
Full Professional
Timeline
Supplies Chain
Fairview Health Services
05.2022 - Current
Security Officer
Allied Universal Security
04.2022 - Current
Workforce Coach
Emerge Community Development Center
09.2019 - 09.2021
Pharmacy Technician
West Bank Pharmacy
11.2017 - 12.2019
Case Manager
AmeriCorps
02.2017 - 05.2019
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White Alison
Century College