Asad Kapadia
Richmond,TX
Summary
With over 6 years of experience in the Salesforce ecosystem and a strong background in Java, I have developed a deep understanding of SFDC Development. My expertise includes implementing Lightning Web Components, APEX Classes, APEX Triggers, Visual Force pages, S-Controls, Force.com IDE, Eclipse with SOQL, SOSL, and Plug-ins. I am proficient in dealing with functionalities related to Sales Cloud, Service Cloud, Marketing Cloud, Custom Cloud, Experience Cloud, Data Cloud, and Educational Cloud. Additionally, I have expertise in data migration from ACT, Excel, MS Outlook using Data Loader, Data Import Wizard, Informatica, and MuleSoft. I have also developed the Lightning Component Framework and built Lightning components using the Aura framework. As a highly motivated individual, I am always eager to take on new challenges and projects to gain hands-on experience and expand my knowledge within Salesforce.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Loyola Marymount University
2024.03 - Current
- Conducted thorough code analysis and debugging to optimize application output
- Gained proficiency in Marketing Cloud by developing customer journeys and creating processes for email campaigns and holds
- Demonstrated proficiency in Salesforce Service Cloud, including SOQL and SOSL within custom controllers, extensions, and triggers
- Implemented automation for case creation in accordance with business requirements
- Managed various deployment processes through Gearset to ensure smooth release cycles
- Developed and customized Lightning Web Components (LWC) in the Student Success Hub to meet specific visual requirements for Loyola University
- Designed and implemented Lightning Web Components (LWC) for appointment management on Experience Cloud, enhancing seamless student engagement.
Salesforce Developer
Ivy Tech Community College
2023.12 - 2023.12
- Collaborated closely with product owners to enhance user stories, aligning them with their requirements and a comprehensive understanding of business processes
- Created and maintained workflow rules, process builder flows, and automation to streamline business processes
- Reviewed and modernized APEX classes to ensure compliance with the current standards and best practices at IvyTech
- Worked collaboratively with the team to elaborate on and fine-tune user stories
- Extensive development expertise in Experience Cloud and Lightning Web Components
- Participated in and conducted code reviews to ensure best practices, code quality, and adherence to standards
- Investigated and resolved technical issues, troubleshoot errors, and provide timely support to end-users
- Assisted in planning and executing Salesforce releases and deployments using tools like Copado, Azure DevOps, or other release management tools
- Conducted training sessions for faculty and staff on Salesforce best practices, empowering users to leverage the platform more effectively
- Designed and implemented Lightning components, APEX classes, and triggers to meet specific business requirements
- Actively participated in retrospective sessions to identify opportunities for process improvement within the Copado deployment framework
- Leveraged Education Cloud to build and customize community portals for students, faculty, and alumni, fostering collaboration and engagement
- Facilitated collaboration between development teams working on different orgs, ensuring effective communication and knowledge sharing
- Conducted regular sync meetings to align development efforts, share best practices, and address challenges
- Provided training sessions for users and administrators across different orgs to ensure efficient utilization of Salesforce capabilities
- Offered ongoing support to address user inquiries and troubleshoot issues specific to each org.
Salesforce Developer
BlueScope Buildings North America
2022.04 - 2022.12
- Provided ongoing support and maintenance for the API integration to ensure continued reliability and functionality
- Utilized Azure DevOps to implement continuous integration and continuous deployment (CICD) processes for Salesforce applications, resulting in improved development efficiency and faster time-to-market
- Worked closely with the third-party system's development team to ensure seamless integration and resolve any issues
- Designed and developed custom API integration between Salesforce Salescloud and a third-party system using REST API
- Utilized Azure DevOps to implement continuous integration and continuous deployment (CICD) processes for Salesforce applications, resulting in improved development efficiency and faster time-to-market
- Designed and implemented integration solutions using Dell Boomi to synchronize Salesforce with various external systems, ensuring seamless data flow and consistency
- Collaborated with cross-functional teams to gather requirements and deliver customized Dell Boomi integration solutions that meet specific business needs within the Salesforce ecosystem.
Salesforce Developer
University of Phoenix
2020.04 - 2022.04
- Conducted thorough code analysis and debugging to optimize application output
- Performed comprehensive testing to identify and resolve potential glitches and bugs
- Collaborated with cross-functional teams to fulfill integration system requirements
- Demonstrated proficiency in Salesforce Service Cloud, including SOQL and SOSL within custom controllers, extensions, and triggers
- Implemented automation for case creation in accordance with business requirements
- Managed various deployment processes through Bitbucket to ensure smooth release cycles
- Adhered to best practices to avoid exceeding Governor limits.
Salesforce Developer
T-Mobile
2019.02 - 2020.03
- Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API
- Integrated FSL with the clients existing ERP system, enabling real-time access to customer data, inventory, and service history
- Designed and implemented custom objects and fields to streamline data capture and reporting, enhancing data accuracy by 15%
- Designed Custom UI for Case Management
- Proficient in leveraging Salesforce Industries to design and implement industry-specific processes, workflows, and applications on the Salesforce platform
- This expertise facilitated the tailoring of solutions to meet the unique needs of clients in various industries, enhancing their overall CRM and business operations
- Gained exposure to Salesforce Velocity, contributing to the optimization of sales processes through its sales automation and lead management capabilities
- Participated in daily/weekly scrum meetings with the product owners, and developers to discuss issues and achieve goals
- Extensively worked on Service Cloud, specializing in the implementation and optimization of email-to-Case solutions.
Junior Salesforce Developer
ExxonMobile
2018.04 - 2019.01
- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application
- Worked with internal customers to gather requirements and implement configuration changes, support coding development and testing
- Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform
- Migrated data from Legacy System to Salesforce CRM using MuleSoft tool
- Recommended improvements to facilitate team and project workflow
- Coordinated testing and validation procedures through software development lifecycle
- Integrated MuleSoft to compete APIs, data and batch processes.
Salesforce Administrator
ExxonMobil
- Created users, roles, public groups and implemented role hierarchies, sharing rules and record
- Collaborated with team members and other departments in defining business requirements for optimal use of Salesforce functionality
- Created various dashboard per requirement of the user and business need
- Created various reports (summary reports, matrix reports, pie charts and dashboards) and Report Folders to assist managers to better utilize Salesforce
- Proactively identified areas of improvement and functional gaps in Salesforce Applications
- Created user groups and configured workflows and assignment rules to enable proper routing of leads to marketing members
- Implemented web-to-case and email-to-case functionalities to provide better customer support to customers.
Education
Bachelor of Science - Computer Science
Wharton County Junior College
Sugar Land, TXSkills
- Oracle
- MS Access
- SQL Server
- Sugar CRM
- Oracle Web Chat
- Agile
- Waterfall
- SQL
- PL/SQL
- Salesforce.com
- Vlocity
- Conga
- Conga Email Templates
- CPQ
- SLDS
- Salesforce Lightning
- MuleSoft
- Informatica
- Dell Boomi
- Salesforce DX
- Salesforce Copado
- Auto Rabbit
- Workflow Management
- Salesforce Customization
- Lightning Experience
Certification
- Salesforce Certified Developer I, 22946978
- Salesforce Certified Administrator I, 22946124
- Salesforce Platform Developer II, 2485191
- Salesforce Certified Platform App Builder, 2477925
Timeline
Salesforce Developer
Loyola Marymount University
2024.03 - Current
Salesforce Developer
Ivy Tech Community College
2023.12 - 2023.12
Salesforce Developer
BlueScope Buildings North America
2022.04 - 2022.12
Salesforce Developer
University of Phoenix
2020.04 - 2022.04
Salesforce Developer
T-Mobile
2019.02 - 2020.03
Junior Salesforce Developer
ExxonMobile
2018.04 - 2019.01
Salesforce Administrator
ExxonMobil
Bachelor of Science - Computer Science
Wharton County Junior College
- Salesforce Certified Developer I, 22946978
- Salesforce Certified Administrator I, 22946124
- Salesforce Platform Developer II, 2485191
- Salesforce Certified Platform App Builder, 2477925
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