Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Sales Manager
Simi Valley Chrysler Dodge Jeep Ram
Simi Valley, CA
01.2024 - 12.2024
Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Built relationships with customers and community to establish long-term business growth.
General Sales Manager
Huntington Beach Chrysler Dodge Jeep Ram
Huntington Beach, CA
09.2017 - 10.2023
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Developed and implemented comprehensive salesperson training program.
General Sales Manager
Moss Bros Chrysler Dodge Jeep Ram
Riverside
09.2007 - 09.2017
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Maintained extensive knowledge of company products and services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Upheld company policies and implemented standards fairly.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Resolved customer issues quickly to close deals and boost client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Recruited and hired top-level talent to add value and expertise to sales department.
Evaluated performance against goals and implemented appropriate development plans.
Established and cultivated solid business relationships with new or existing customers.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Implemented systems and procedures to increase sales.
Floor Manager
Metro Honda of Montclair
Montclair, CA
03.2005 - 09.2007
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Led by example, demonstrating strong work ethic and commitment to excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
Closed deals while maximizing profit and keeping customers satisfied.