Asad Rizvi
Torrance,CA
Summary
Resourceful Operations Agent recognized for high productivity and efficient task completion. Skilled in logistics management, process optimization, and Sales and lead generation, ensuring seamless operational workflows. Excel in communication, problem-solving, and team collaboration, effectively leveraging these soft skills to meet and exceed operational objectives.
Overview
2
2
years of professional experience
Work History
Central Operations Agent
Rock it Cargo
Los Angeles
03.2024 - Current
- Ensured Clients and Sales Agents Shipments were handled with Extreme care and met all Pickup and Delivery Deadlines
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Researched complex billing issues using internal resources and external sources as needed.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales & Accounting Billing Specialist
Rock It Cargo
Los Angeles, CA
10.2023 - 03.2024
- Worked with team members to identify and develop process improvements.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Created receiving reports and updated vendor balance sheets to record accounts payable.
Quoting Desk Agent
Rock it Cargo
Los Angeles, CA
06.2023 - 10.2023
- Collaborated with other departments such as production, engineering, and accounting to ensure smooth operation of the quoting process.
- Analyzed rates and summarized findings in regular reports to management.
- Performed cost and benefit analyses for various scenarios involving different prices or discounts.
Education
Associate of Science -
El Camino College
Torrance, CA03-2018
Skills
- Shipment management
- Billing accuracy
- Process improvement
- Data analysis
- Vendor management
- Customer relationship management
- Sales reporting
- Effective communication
- Task prioritization
- Client acquisition
- Business development
- Customer satisfaction
- Point of sale operation
- Market research
- CRM software
- Online sales
Affiliations
- 10 + year Martial Arts Instructor
- Amateur MMA Fighter
Timeline
Central Operations Agent
Rock it Cargo
03.2024 - Current
Sales & Accounting Billing Specialist
Rock It Cargo
10.2023 - 03.2024
Quoting Desk Agent
Rock it Cargo
06.2023 - 10.2023
Associate of Science -
El Camino College
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