Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Asada Pollard

New Brunswick,NJ

Summary

Talented Junior Counselor with excellent communication skills. Highly effective at overseeing multiple tasks simultaneously. Dedicated to solutions-oriented problem-solving and proactive critical thinking. Multi-tasking Junior Counselor well-known for interacting well with others and helping to create memorable experiences. Promoting exemplary skills in punctuality and responsibility. Pursuing a new role where hard work and dedication will be highly valued. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dependable crew member with strong background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Demonstrated excellence in adversity, punctuality, adaptability.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

7
7
years of professional experience

Work History

Team Member

Road Runner Sports
10.2021 - Current
  • I have experience analyzing over 20 individuals per day to accurately assess their needs and recommend the appropriate insoles and footwear.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Increased sales through effective product placements and persuasive communication skills.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.
  • Participated in community events, strengthening store's local engagement and reputation.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Educated staff on organizational mission and goals to help employees achieve success.

Junior Counselor/Senior Counselor

YSS/ Play S.A.F.E
06.2018 - Current
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Managed daily meals and activities for groups in field trips and home base setting.
  • Pitched in to help calling parents, getting permission slips signed, talking to parents about their children's behavior aswell as trips and activities .
  • Planned fun and collaborative activities for ages 6 to 13 that resulted in teamwork and learning of valuable life lessons.

Sales Floor Associate Cashier

Burlington Coat Factoy
10.2020 - Current
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Answered questions about store policies and addressed customer concerns.

Crew Member

White Castle Restaurant
10.2019 - 01.2020
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Supported great dining and meal experiences for guests.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas as needed.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Cooked batches of food according to standard recipes.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Completed milkshakes and ice cream desserts for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Education

High School Diploma -

New Brunswick High School
New Brunswick, NJ
06.2020

Skills

  • Public speaking ability
  • Feedback Acceptance
  • Problem Solving
  • Product Scanning
  • Work Task Prioritization
  • Customer Relations
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Cash Handling
  • Cooperative Attitude
  • Employee Training
  • Pricing and Markdowns
  • Honest and Ethical
  • Policies and Procedures
  • Customer Transactions
  • Sweeping and Mopping
  • Detail-Oriented
  • Inventory Stocking
  • Team Collaboration
  • Basic Mathematics
  • Relationship Building
  • Active Listening
  • Team Leadership
  • Goal Setting and Achievement
  • Analytical Thinking
  • Return and Exchange Processing
  • Adaptable and Flexible
  • Total Payment Calculation
  • Dependable and Responsible
  • Time Management
  • Good Decision Making
  • Rule Setting
  • Self-confidence Development
  • Child Safety
  • Critical Thinking
  • Age-appropriate Recreational Activities
  • Arts and Crafts
  • Paying Bills
  • Flexible Hours
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Item Ticketing and Pricing
  • Energy and Physical Stamina
  • Meeting Sales Goals
  • Building Customer Relationships and Loyalty
  • Store Policies and Procedures
  • Returns and Exchanges
  • Customer Service
  • Ability to Lift 40 pounds
  • Locating Merchandise
  • Available Nights, Weekends and Holidays
  • Attention to Detail
  • Product Knowledge
  • Reliable and Responsible
  • Customer Needs Assessment
  • Store Opening and Closing
  • Decision Making
  • Positive attitude
  • Cash handling
  • Leadership qualities
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Flexible schedule
  • Cleaning
  • Workplace safety
  • Computer skills
  • Money handling
  • Heavy lifting
  • Goal setting and achievement
  • Organizing work stations
  • Complex Problem-solving
  • Product knowledge
  • Complaint resolution
  • Training and mentoring
  • Relationship building
  • Team building
  • Facility cleaning
  • Sales expertise
  • Continuous development
  • Sales and marketing
  • Task prioritization
  • Staff education and training
  • Calculations and measurements
  • Technical support
  • Conflict resolution
  • Proficient in Microsoft
  • Parts labeling
  • Materials staging
  • Willingness to learn
  • Verbal and written communication
  • POS systems
  • Decision-making capacity
  • Hospitality and accommodation
  • Multitasking
  • Dependability and reliability Time management
  • Multitasking Abilities
  • Excellent communication

Accomplishments

  • Supervised team of 9 staff members.
  • graduated High school with a 4.1 gpa
  • worked with kids for over 4 years/ through covid aswell

Languages

English

Timeline

Team Member

Road Runner Sports
10.2021 - Current

Sales Floor Associate Cashier

Burlington Coat Factoy
10.2020 - Current

Crew Member

White Castle Restaurant
10.2019 - 01.2020

Junior Counselor/Senior Counselor

YSS/ Play S.A.F.E
06.2018 - Current

High School Diploma -

New Brunswick High School

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Asada Pollard