Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Adara Salinas

Houston,TX

Summary

Reliable and motivated cashier and server with over 7 years experience in the restaurant industry. Strives to provide exceptional service and well-versed in addressing complaints and resolving issues. Detail-oriented professional with clear communication skills and ability to work efficiently in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Counter Server

Roegels Barbecue
05.2019 - Current
  • Perform opening and closing duties daily including prepping food items for service, restocking supplies, cleaning dining room and prep areas, and balancing cash drawer.
  • Greet customers upon arrival and provide detailed information about menu items and daily specials, making suggestions based on preference and dietary restrictions.
  • Efficiently manage walk-in orders and simultaneously fulfill online and third-party delivery service to-go orders, averaging 100 ticket sales per shift.
  • Provide accurate suggestions for large catering orders and update par levels accordingly.
  • Increase repeat business by providing personalized service, remembering regular guests' favorite orders, and anticipating customer needs.

Host/Server

Elliot's Table
11.2018 - 07.2020
  • Took reservations and to-go orders by phone, provided accurate wait times, and seated guests in a timely manner.
  • Maintained up-to-date knowledge of food and wine menus and made recommendations based on preferences and dietary restrictions.
  • Managed up to 8 tables during peak hours while maintaining high quality service for all guests.
  • Handled high-pressure situations with composure, resolving guest complaints and issues promptly.
  • Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.

Food and Beverage Cashier

FUEL Kitchen & Health Bar
12.2017 - 11.2018
  • Maintained clean and organized workspace, ensuring efficient service during peak hours.
  • Demonstrated strong multitasking skills by balancing tasks such as greeting and assisting guests, answering phone calls, serving made-to-order juices and smoothies, and ringing up customer purchases.
  • Managed inventory levels and restocked supplies as needed, reducing waste and maintaining freshness.
  • Mentored 5 new hires with training on store procedures and customer service expectations.

Cashier

Sprouts Farmers Market
05.2016 - 12.2017
  • Provided friendly service while efficiently scanning and bagging items for over 80 transactions per shift.
  • Maintained clean and organized checkout line, restocking endcaps when needed.
  • Resolved customer complaints and handled returns and exchanges promptly.
  • Mastered POS system and maintained balanced cash drawer throughout each shift.
  • Cross trained in other departments to provide assistance when necessary.

Education

High School Diploma -

Heights High School
Houston, TX
06.2016

Skills

  • Customer service expertise
  • Collaboration and adaptability
  • Problem solving and conflict resolution
  • Excellent work ethic
  • Food safety knowledge
  • Toast and Square proficient

Certification

Texas Alcoholic Beverage Committee (TABC) Seller Training - March 2023

Learn2Serv Texas Food Handler Training - March 2023

Reference

Illiana Ruelas

Timeline

Counter Server

Roegels Barbecue
05.2019 - Current

Host/Server

Elliot's Table
11.2018 - 07.2020

Food and Beverage Cashier

FUEL Kitchen & Health Bar
12.2017 - 11.2018

Cashier

Sprouts Farmers Market
05.2016 - 12.2017

High School Diploma -

Heights High School

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Adara Salinas