Dynamic tax professional with established expertise at H&R Block, specializing in tax return preparation and client relationship management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tax Preparer
H&R Block
Brooklyn
11.2022 - Current
Provided expert tax preparation services, ensuring compliance and maximizing client refunds through detailed analysis of financial documents.
Streamlined the tax filing process, reducing client wait times and enhancing overall satisfaction, leading to repeat business.
Implemented a digital documentation system, improving efficiency and accuracy in data collection and client communication.
Conducted thorough reviews of tax returns, identifying discrepancies and ensuring optimal outcomes for clients, fostering trust and reliability.
Collaborated closely with clients to understand their unique situations, delivering personalized tax solutions and building lasting relationships.
Fostered strong client relationships by actively listening to concerns, providing tailored tax solutions, and ensuring a stress-free filing experience.
Analyzed client financial situations to optimize tax strategies, resulting in increased refunds and improved client satisfaction.
Actively listened to client concerns, providing tailored advice to ensure a smooth and stress-free tax preparation experience.
Reviewed complex tax returns for discrepancies, ensuring compliance and delivering accurate submissions to reduce audit risks.
Worked with clients to gather necessary documentation, enhancing communication and streamlining the tax filing process for timely submissions.
Bookkeeper
Mount Calvary Church
New York
10.2021 - 06.2022
Managed financial records with precision, ensuring accurate ledger entries and account balances.
Implemented QuickBooks to enhance financial reporting and streamline record-keeping processes.
Organized month-end and year-end processes, resolving discrepancies for precise financial outcomes.
Implemented a comprehensive QuickBooks system, resulting in improved accuracy of financial records and reduced processing time for transactions.
Fostered a collaborative environment by training staff on financial software, enhancing team efficiency and knowledge sharing.
Developed an expense tracking method that improved accountability, leading to noticeable gains in cost management and financial oversight.
Maintained meticulous records and reconciled accounts, ensuring compliance with corporate guidelines and fostering stakeholder trust.
Streamlined financial reporting processes, enabling timely insights that facilitated informed decision-making and enhanced budget management.
Orchestrated training sessions for staff, promoting proficiency in financial software and fostering a culture of continuous improvement.