Asana Washington
San Antonio,TX
Summary
Motivated psychology graduate student with experience in customer service, passionate about learning and succeeding in multifaceted contexts.
Overview
4
4
years of professional experience
Work History
Student Assistant
The University of Texas San Antonio
San Antonio
08.2024 - 05.2025
- Managed food pantry operations, enhancing inventory efficiency and fostering student-staff collaboration.
- Optimized inventory processes, promoting teamwork and improving resource accessibility.
- Cultivated interpersonal skills through active collaboration with diverse university community.
- Provided student support, fostering inclusive atmosphere.
- Maintained accurate records of student inquiries and support requests, ensuring timely follow-up and comprehensive issue resolution
- Handled sensitive customer information with diligence
HR Recruiting Consultant
Resilience Inc.
10.2024 - 02.2025
- Assisted in posting volunteer and job opportunities.
- Collaborated with colleagues in screening resumes and scheduling interviews.
- Interviewed potential candidates
- Assisted in maintaining volunteer and employee records.
- Responded to inquiries and provide support in addressing HR-related concerns.
- Assisted with data entry, filing, and maintaining HR documents.
- Participated in special HR projects aligned with the organization's goals.
Cashier/Server
Cajun Fuze
Houston
12.2020 - 08.2022
- Utilized problem-solving skills when handling discrepancies with customers
- Processed cash and electronic payments accurately while maintaining balanced drawer counts, ensuring financial accountability and swift transaction processing
- Streamlined food packaging processes to enhance order fulfillment speed, reducing customer wait times during peak service hours
- Resolved customer concerns diplomatically through active listening and solution-focused approaches, strengthening customer satisfaction and retention
Education
Bachelor’s Degree - Psychology
The University of Texas San Antonio
San Antonio05.2025
High School Diploma - undefined
Westfield High School
Houston05.2021
Skills
- Adaptability
- Customer service
- Active listening
- Conflict resolution
- Leadership
- Interpersonal communication
- Empathy
- Microsoft Office Suite
- Team collaboration
Languages
English: Fluent
Hausa: Good
Hobbies and Interests
Traveling, Cooking, Vocal Performance
Courses
- Aug 2023 - Experimental Psychology
- Utilized statistical software to interpret data from experiments, enhancing the understanding of psychological theories in practice.
- Developed and administered surveys and assessments to gather qualitative and quantitative data in experimental settings.
- Jan 2024 - Clinical Psychology
- Utilized effective communication and problem-solving skills in team settings to foster a supportive environment for diverse student populations.
- Cultivated empathy and active listening skills through collaboration with diverse university populations, foundational for therapeutic relationships in clinical psychology.
- Gained insights into evidence-based therapeutic techniques applicable in clinical psychology practices.
- Explored psychological assessment techniques for understanding client behaviors and disorders in clinical settings.
Timeline
HR Recruiting Consultant
Resilience Inc.
10.2024 - 02.2025
Student Assistant
The University of Texas San Antonio
08.2024 - 05.2025
Cashier/Server
Cajun Fuze
12.2020 - 08.2022
Bachelor’s Degree - Psychology
The University of Texas San Antonio
High School Diploma - undefined
Westfield High School