Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Sansoucie

West Bridgewater,MA

Summary

I am a very hard working individual. I have a masters in goal setting an a minor in simply helping my fellow workers achieve their goals. I am the type of person who is hungry for knowlage. If you come to me with a question, i need to know the answer and if i don't i will learn it and retain it for life. Dunkin has been a part of my life since i was a child. Going with my mom through the drive through and begging to order. That turned in to my very first job in High school working in centerville plaza at the dunkin. Which then grew into me fining a home with Carlos Arruda. I was able to learn what it means to be apart of the brand. Learning what it takes to run a store and what it takes to be a franchisee. I am lucky enough to be a part of Cadete enterprises which has given me the chance for advancements that a single owner franchise could never dome , It has always been my end goal to be a part of the brand, to make sure all store are following what should be instead of what they want. We are New England and there isn't one person in this area that cant say they don't have a favorite dunkies. My goal is to make that a statement for everyone. Even for the people who "think" starbucks is trendy will know in the end Dunkies will always be home.

Overview

13
13
years of professional experience

Work History

Distri

Dunkin (cadete enterprises)
West Bri, MA
01.2024 - Current
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • made sure that brand standards were being followed by my managers
  • worked daily with managers to make sure donut waste was not excessive while making sure our customers would have what they needed to make it through the night.
  • assisted with creating schedules assisting with the franchise GSD (hours allotted a week)
  • making Par levels for DCP. insuring that my stores would not be out of any product.
  • ensuring all customers left with a smile.
  • handling customer complaints
  • worked with my managers to promote a healthy yet strong and successful work environment.
  • creating a happy work space was ke for me. wi really wanted our employees to know that their voice was heard but at the same time instilling that all customers want the same thing.

Store Manager

Dunkin' Brands (westley partners)
West Bridg, MA
10.2011 - 12.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed DCP orders
  • Developed strategies to maximize sales and profitability.
  • Established customer service excellence and monitored staff productivity.
  • Worked with the community to make sure they knew that we were their home store.
  • took care of accounts payable and payroll
  • handled Franchisee portal/comunications and commitments for the owner ie: grub hub, simphony, HVB.
  • took care of any isseue with radiant support.
  • Insured that the store was ready at any time for any type of inspection by either Dunkin Brands or the health dept.
  • worked closly with our OM in any way shape or form to insure the success of our francise.

Manager

Tedeschi Food Shops
Halifax, MA
06.2015 - 11.2017
  • making preparations for orders
  • ensuring that all stock was with in shelf life
  • daily prep
  • cash handling
  • bank drop
  • crew training
  • creating a safe and successful work enviornment
  • making food and serving customers

Education

Associate of Science - Buisness

Massasoit Community College
Brockton, MA
01-2013

High School Diploma -

Barnstable High School
Hyannis, MA
01-2007

Skills

  • Friendly, Positive Attitude
  • Conflict Resolution
  • Leadership
  • Written Communication
  • Customer Service
  • Analytical and Critical Thinking
  • Problem-Solving
  • Attention to Detail
  • Organization and Time Management
  • Maintenance & Repair
  • Recordkeeping
  • Data Management

Timeline

Distri

Dunkin (cadete enterprises)
01.2024 - Current

Manager

Tedeschi Food Shops
06.2015 - 11.2017

Store Manager

Dunkin' Brands (westley partners)
10.2011 - 12.2023

Associate of Science - Buisness

Massasoit Community College

High School Diploma -

Barnstable High School
Ashley Sansoucie