Asanya Scanlan
West Yarmouth,MA
Summary
Driven Logistics Specialist with proven expertise in inventory management and warehouse operations, honed at the U.S Army National Guard. Excelled in maintaining optimal stock levels, achieving near 100% end-user satisfaction through meticulous supply chain oversight. Skilled in logistics analysis and problem-solving, ensuring cost-effective, timely project delivery. Demonstrates strong decision-making and customer service abilities.
Overview
5
5
years of professional experience
Work History
Logistics Specialist
U.S Army National Guard
08.2022 - Current
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports.
CNA
Bayada Home Health Agency
06.2019 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Customer Service Representative/Cashier
Cumberland Farms Gas Station
06.2019 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
B Sullivan Nurse Assistant Nursing School
Hyannis, MAHigh School Diploma -
Titchfield High School
Jamaica 11.2010
Skills
- Operating forklifts
- Inventory counting
- Logistics Analysis
- Warehouse Management
- Safety practices
- Import/export requirements knowledge
- Materials Handling
- Documentation Management
- Resolving Problems
- Inventory Restockingesaz
- Decision-Making
- Customer Service
Additional Information
Certificate Courses: Cyber Awareness Challenge Training
Timeline
Logistics Specialist
U.S Army National Guard
08.2022 - Current
CNA
Bayada Home Health Agency
06.2019 - Current
Customer Service Representative/Cashier
Cumberland Farms Gas Station
06.2019 - 08.2021
B Sullivan Nurse Assistant Nursing School
High School Diploma -
Titchfield High School