Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

ASAPH VALVERDE

Austin,TX

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

8
8
years of professional experience

Work History

Territory Manager - Sales and Service

Decovita
Austin, TX
04.2024 - Current
  • Developed and implemented sales strategies to increase market share in a designated territory.
  • Managed customer relationships by providing exceptional service, responding to inquiries, resolving complaints and ensuring customer satisfaction.
  • Analyzed market data to identify potential opportunities for growth within the region.
  • Maintained accurate records of sales activity using CRM software systems.
  • Tracked sales performance against established goals and objectives on a weekly basis.
  • Devised territory sales plans to exceed revenue and market penetration goals.
  • Managed and expanded business throughout multiple regions.

Daltile Outside Sales Represenative

Daltile Sales Service Center
Austin, TX
10.2020 - 04.2024
  • Maintained open communication with leadership to facilitate business development.
  • Educated customers on product features and technical details to highlight benefits.
  • Utilized upselling techniques to maximize revenue.
  • Attended trade shows and sales conferences to network and obtain new business relationships.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Collaborated with other departments to complete sales transactions.
  • Conducted customer needs analysis to deliver relevant products or services.
  • Negotiated prices and set up contracts to finalize sales agreements.

Manager/Sales Representative

FLOOR AND DECOR
06.2018 - 10.2020
  • Worked closely with sales associates to complete tasks.
  • Followed all safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team, including cash management.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Employed process improvement initiatives within department.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Calculated expenses to correctly mark-up merchandise, remaining competitive.
  • Assigned tasks based on operational needs and individual strengths.
  • Researched new business opportunities by evaluating potential customers' previous buying habits.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Developed and implemented new sales strategies to update product lines.

FLOHR, Exterior Operations Manager/Sales Representative

FLOHR
Austin, TX
01.2017 - 06.2018
  • Managed, monitored, communicated and documented the installation progress for a wide variety of flooring materials such as (tile/carpet/wood/laminate/vinyl).
  • Checked an monitored residential and commercial locations around Austin and surrounding areas, addressing any concerns the crews, builders, or homeowners might have.
  • Responsible for hiring and firing subcontractors Responsible for addressing all claims made by homeowners to the company.
  • Responsible for maintaining company vehicle.
  • Coordinated with installers, homeowners, manufacturer warranty representatives, and the warehouse manager to ensure the proper material was installed.
  • Read plans, took measurements and marked out layouts when needed.
  • Used personal judgment and knowledge when identifying and resolving quality control issues between homeowners, manufacturers, and installers.
  • Responsible for making sure installers were on job sites as scheduled and provided quality workmanship.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Created successful strategies to develop and expand customer sales.

Education

High School Diploma -

Mcneil High School
Austin, TX
04.2007

Skills

  • Relationship selling
  • Customer- and service-oriented
  • Outgoing personality
  • Sales expertise
  • Money handling
  • Product Sales
  • Excellent communication skills
  • Reliable and punctual
  • Team player mentality

References

REFERENCES AVAILABLE UPON REQUEST

Languages

Bilingual

Timeline

Territory Manager - Sales and Service

Decovita
04.2024 - Current

Daltile Outside Sales Represenative

Daltile Sales Service Center
10.2020 - 04.2024

Manager/Sales Representative

FLOOR AND DECOR
06.2018 - 10.2020

FLOHR, Exterior Operations Manager/Sales Representative

FLOHR
01.2017 - 06.2018

High School Diploma -

Mcneil High School

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ASAPH VALVERDE