Asata Kromah
Upper Darby,PA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Overnight Stocker
Target
08.2020 - Current
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained neat, organized stockroom free of hazards.
Housekeeping and Laundry Attendant
Arbour Square Assistant Living
04.2019 - 05.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated wet-vacuums, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Turn new employees
Room Attendant
Hyatt
05.2018 - 01.2019
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Inspected guest rooms
- Checked appliances in guest rooms to determine good working order.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Handled special request
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Completed special housekeeping actions
Education
Associate of Applied Science - Liberal Arts And General Studies
Delaware County Community College
Media, PA08.2023
Skills
- Energy and Physical Stamina
- Customer Assistance
- Hospitality Industry
- Special and Routine Cleaning
- Store Maintenance
- Stockroom Procedures
- Problem-Solving Ability
- Special Requests
- Complex Problem-Solving
Timeline
Overnight Stocker
Target
08.2020 - Current
Housekeeping and Laundry Attendant
Arbour Square Assistant Living
04.2019 - 05.2020
Room Attendant
Hyatt
05.2018 - 01.2019
Associate of Applied Science - Liberal Arts And General Studies
Delaware County Community College