A'saudia Doxey
North Charleston,SC
Summary
Proven track record of excellence in multitasking and organization, honored at Sheriff Al Cannon Detention Center. With increasing factors where I enhanced patient satisfaction and streamlined care processes working within the previous Health felids. Furthermore, advanced computer skills and committed to quality service, I excel in fast-paced environments, demonstrating a strong work ethic and exceptional problem-solving abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Personal Assistant/Private Caregiver
Avodah Homecare LLC
08.2021 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Organized and managed care of patients undergoing various therapies and procedures.
Sheriff Al Cannon Detention Center- INTERNSHIP
South Carolina Department Of Corrections
05.2023 - 09.2023
- Supervised daily operations of the department, maintaining accountability among personnel while prioritizing tasks for optimal results.
- Developed comprehensive training programs for deputies, ensuring a consistently high level of professional skill and knowledge.
- Collaborated with other law enforcement agencies on joint task forces, increasing information sharing and case resolution efficiency.
- Promoted transparency within the department by regularly updating policies and procedures according to best practices in law enforcement.
- Established strong relationships with community leaders, fostering trust and cooperation between law enforcement and residents.
- Prepared, processed, and transmitted various reports.
- Coordinated large-scale events such as parades or festivals requiring collaboration with multiple organizations.
- Provided support for victims of crime through timely response, empathetic communication, and collaborative efforts with social service providers.
Customer Service Representative
Publix
01.2018 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Bachelor of Arts - Criminal Justice Psychology
Claflin University
Orangeburg, SC05.2024
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Attention to Detail
- Time management expertise
- Detail-oriented mindset
- Dedicated Team Player
- Appointment Scheduling
- Commitment to quality and service
- Advanced multitasking abilities
- Schedule Management
- Complex Problem-Solving
- Resourceful
- Flexible Schedule
- Research and Analysis Capabilities
- Advanced computer skills
- Database entry
- Team collaboration abilities
Timeline
Sheriff Al Cannon Detention Center- INTERNSHIP
South Carolina Department Of Corrections
05.2023 - 09.2023
Personal Assistant/Private Caregiver
Avodah Homecare LLC
08.2021 - Current
Customer Service Representative
Publix
01.2018 - 08.2021
Bachelor of Arts - Criminal Justice Psychology
Claflin University
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