Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
13
13
years of professional experience
Work History
Senior Logistics Manager
Jeni's Splendid Ice Creams
11.2014 - Current
Managed logistics budgets and forecasting to achieve cost-effective operations.
Developed KPIs for carriers and hold regular functional meetings to discuss performance
Led strategic discussions with 3rd party providers to improve service, and meet Jeni's goal of lowest sustainable cost
Negotiated transportation and logistics contracts to reduce shipping costs.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Monitored logistics performance and created KPIs to hold all providers accountable
Created and enforced detailed organization processes to increase quality and service standards.
Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Provides data-based reports to help cross-functional supply chain stakeholders
Lead the inventory control program and influence effectiveness of Jeni's inventory accuracy at all finished goods inventory from receipt to end of line customer
Established SOPs for transportation and inventory control operations
Delivered impactful cross-functional projects for Jeni's supply chain
Continually reducing transportation costs on all sales channels
Director of Operations
Capital Core Inc
02.2014 - 11.2014
Increased shipping accuracy from 97% to 99.97%
Successfully coordinated over two hundred deliveries daily utilizing four satellite locations
Implemented a safety-first initiative that resulted in zero time lost to incident in six months
Bridged the gap between sales and distribution to maximize efficiency in deliveries resulting in significant annual savings in both payroll and fuel
Negotiated savings with vendors resulting in an annual savings of $48,000
Streamlined vendor deliveries and implemented a system to easily track and maintain supplies received
Developed warehouse operations system improvements by analyzing process workflow, staffing and space requirements, and equipment layout; implemented changes to improve workflow and productivity
Maintained financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Utilized LEAN techniques to eliminate non-revenue creating tasks.
Outbound Operations Manager
Crafts Americana Group
04.2011 - 02.2014
Worked with 25 regular associates and up to 50 temporary associates monitoring their picking/packing processes, covering three separate brands under the Crafts Americana Group all shipping within the United States and Canada
Ensured the accuracy of all outbound shipments and maintaining an outbound total of approximately five thousand shipments per day
Supported management team during interviews and the overall hiring process, as well as in enacting terminations and filing the appropriate paperwork as needed
Quickly and effectively solved internal issues and customer challenges while maintaining effective communication with the home office/HQ staff
Maintained individual and departmental statistics, quality control and customer satisfaction records, while constantly seeking new ways to improve customer service
Provided coaching, feedback, and development opportunities, resulting in an environment in which associates felt valued and sales levels increased.
Education
Professional Writing
Capital University
Bexley, OH
Associate of Science - Accounting
Franklin University
Columbus, OH
Skills
Domestic Freight Management
Warehouse Operations
Compliance Optimization
Cost Control
Budget Preparation and Management
Carrier Negotiations
Operational Management
Team Management
Strategic Initiatives
Continuous Improvements
Interdepartmental Collaboration
Accomplishments
Change leader for many transformative projects
Partnered with third parties to implement new processes and train on those processes to improve throughput and accuracy
Built a freight vendor network resulting in no claims and 99.7% OTIF scores with major retailers
Continuous improvement resulting in annual freight reductions by forming new relationships and leveraging existing ones resulting in an average of 17% cost reduction year on year