MUHAMMAD ABDULLAH
BROOKLYN,NY
Summary
Motivated criminal justice student with practical experience as an NYPD cadet, demonstrating strong analytical skills and a keen understanding of law enforcement protocols. Proven ability to manage high-pressure situations with composure and professionalism. Versatile and adaptable, with excellent interpersonal and communication skills, suitable for diverse roles including customer service-centric positions. Committed to contributing positively to community safety and well-being, while providing reliable and courteous service in various capacities.
Overview
6
6
years of professional experience
Work History
Clerk
3 Guys From Brooklyn
Brooklyn, NY
11.2018 - 12.2019
- Assisted customers with shopping and food details
- Pack and stock food items
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Canvasser
Meridian
New York, NY
02.2020 - 03.2020
- Initiated contact with people in public areas and spaces to take surveys or sign petitions.
- Recruited other canvassers to strengthen campaign outreach potential.
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
Uber Partner
Uber Eats
Brooklyn, NY
07.2021 - 10.2022
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Notified customers of delays to decrease calls to support.
- Achieved consistently high customer scores due to exceptional service.
Construction Worker
AAR construction
Brooklyn, NY
01.2022 - 07.2022
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Guest Experience Ambassador
Summit One Vanderbilt
New York, NY
11.2022 - Current
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Welcomed large volume of guests and improved overall customer service.
- Developed strategies to increase ticket sales volume and assisted in the sales cycle.
Police Cadet
New York City Police Department
Brooklyn, NY
08.2023 - Current
- Assisted in the processing of criminal evidence and documents.
- Greeted visitors, answered inquiries, and provided information regarding departmental services.
- Provided support to police officers during investigations and patrols.
- Maintained accurate records for all police equipment assigned to the unit.
- Supported other units within the department by providing backup during high-risk situations.
- Performed administrative tasks such as data entry into computer systems or filing paperwork.
Education
Bachelor of Science - Criminal Justice
JOHN JAY COLLEGE OF CRIMINAL JUSTICE
New York, NY05.2024
Skills
- Communication
- Good work ethic
- Multitasking
- Customer satisfaction
- Database management
- Administrative tasks
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Police Cadet
New York City Police Department
08.2023 - Current
Guest Experience Ambassador
Summit One Vanderbilt
11.2022 - Current
Construction Worker
AAR construction
01.2022 - 07.2022
Uber Partner
Uber Eats
07.2021 - 10.2022
Canvasser
Meridian
02.2020 - 03.2020
Clerk
3 Guys From Brooklyn
11.2018 - 12.2019
Bachelor of Science - Criminal Justice
JOHN JAY COLLEGE OF CRIMINAL JUSTICE
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