Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
18
18
years of professional experience
Work History
Customer Service Agent
Delta Air Lines, Inc. Cabin Service
Atlanta, GA
06.2021 - Current
Provided top quality control and eliminated downtime to maximize revenue.
Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
Adhered strictly to FAA regulations regarding air travel safety protocols.
Maintained a professional appearance at all times while interacting with customers.
Followed company regulations and rules promoting safe environment for both travelers and employees.
Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
Pharmacy Technician
Aids Healthcare Foundation
Atlanta, GA
01.2021 - 07.2021
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Managed filing of prescriptions, both electronically and manually.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Verified accuracy of medication labels before they were dispensed to customers.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Pharmacy Technician
Walgreens
Atlanta , GA
09.2019 - 04.2020
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Established or maintained medications and other patient profiles.
Mixed pharmaceutical preparations according to written prescriptions.
Prepared and processed medical insurance claim forms and records.
Maintained proper storage and security conditions for drugs.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Senior Certified Pharmacy Technician
Rite-Aid Pharmacy
Forest Park, GA
01.2007 - 01.2018
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Organized medications for dispensing.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Cleaned and maintained equipment or work areas according to prescribed methods.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Maintained proper storage and security conditions for drugs.
Education
Bachelor of Science - Business Management
Atlanta Metropolitan State College
Atlanta, GA
08-2020
Associate of Science - Business Management
Atlanta Metropolitan State College
Atlanta, GA
12-2019
Pharmacy Technician - Pharmacy Technology
Everest Institute - Atlanta Downtown
Atlanta, GA
09-2007
High School Diploma -
Jesup W. Scott High School
Toledo, OH
06-2006
Skills
Drug Inventory Control
Information Verification
FDA Drug Safety Guidelines
Insurance Verification
Stocking shelves
Quality assurance and control
Team Collaboration
HIPAA
Ordering and stocking medications
Problem Resolution
Billing Inquiries
Timeline
Customer Service Agent
Delta Air Lines, Inc. Cabin Service
06.2021 - Current
Pharmacy Technician
Aids Healthcare Foundation
01.2021 - 07.2021
Pharmacy Technician
Walgreens
09.2019 - 04.2020
Senior Certified Pharmacy Technician
Rite-Aid Pharmacy
01.2007 - 01.2018
Bachelor of Science - Business Management
Atlanta Metropolitan State College
Associate of Science - Business Management
Atlanta Metropolitan State College
Pharmacy Technician - Pharmacy Technology
Everest Institute - Atlanta Downtown
High School Diploma -
Jesup W. Scott High School
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