ASEEL ALDOLEMY
Manor,USA
Summary
Cashier
Personable customer service professional offering over [6] years of experience resolving account and service concerns for customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Seasoned Customer Associate with [6] of years experience dedicated to providing highest quality service and making customers feel welcome and valued. Committed to exceeding sales expectations and furthering company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pre-K Assistant Teacher
The Children's Courtyard
06.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Assisted in implementation of new learning tools, systems and materials.
- Assisted in maintenance of classroom records, ensuring accurate tracking of attendance and grades.
- Improved learning outcomes with creation of engaging and educational activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
Cashier
Walmart
06.2021 - Current
- Greeted and informed customers of products, fostering positive store experiences
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Built and maintained positive working relationships with co-workers
- Provided efficient and courteous service to customers
- Partnered with security and loss prevention, minimizing shrink
- Delivered service excellence through all points of contact
- Attended training to refresh on current procedures and learn process improvements
- Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct amounts
- Helped customers locate merchandise
- Processed merchandise returns and exchanges
- Provided product information and resolved concerns to assist customers
- Monitored self-checkout stations to assist customers and ensure registers working appropriately
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
Store Associate
Ross store
02.2017 - 06.2021
- Computed sales prices, total purchases and received and processed cash and credit payment
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Arranged and display merchandise to promote sales
- Prepared merchandise for purchase and rental
- Greeted customers and ascertained what each customer wanted and needed
- Demonstrated use and operation of merchandise
- Placed special orders, submitted online orders or contacted other stores to find desired items
- Watched for and recognized security risks and thefts
Inventory Associate
amazon
04.2020 - 02.2021
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Liaised between customers and management, maintaining documentation of interactions and follow-up concerns
- Introduced promotions and sale opportunities, enticing customers
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Liaised with management to communicate customer feedback and recommendations
- Operated cash register and POS to process sales transactions and handle payments
Assembler
amazon
01.2018 - 02.2019
- Conferred with supervisor regarding quality or procedure problems
- Assisted other employees in verifying machine setups and process outputs to specifications
- Performed simple repetitive bench assembly of parts and components
- Completed production and quality forms to document actions
- Complied with quality and safety standards, policies and procedures
Education
High School Diploma -
Baghdad07.2021
Esthiology -
Aveda Arts& Sciences Institute
AustinSkills
- Customer service
- Retail store support
- Proper Storage Procedures
- Proper Stacking and Storage
- Product Location
- Maintaining Quality Assurance Standards
- Inventory Stocking
- Stocking and Replenishment
Certification
Esthiology
Additional Information
Improved customer satisfaction ratings by addressing issues and fostering timely resolution., Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service., Exceeded service objectives by applying proven customer service and sales best practices., Conferred with customers about concerns with products or services to resolve problems and drive sales., Offered advice and assistance to customers, paying attention to special needs or wants., Maintained clean sales floor and straightened and faced merchandise., Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs., Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy., Helped [Number] customers every [Timeframe] by approaching conversations with positive attitude and [Action]., Executed multiple projects efficiently, including [Task] and [Task]., Implemented department asset protection procedures that identified and minimized profit loss by [Number]%., Delivered superior client services, fostering strong rapport, retention and satisfaction., Evaluated account and service histories to identify trends, using data to mitigate future issues., Cultivated customer loyalty, promoted repeat customers and improved sales., Greeted customers entering store and promoted sales or special programs., Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives., Assisted customers with locating and choosing merchandise in any store department.
Timeline
Pre-K Assistant Teacher
The Children's Courtyard
06.2024 - Current
Cashier
Walmart
06.2021 - Current
Inventory Associate
amazon
04.2020 - 02.2021
Assembler
amazon
01.2018 - 02.2019
Store Associate
Ross store
02.2017 - 06.2021
High School Diploma -
Esthiology -
Aveda Arts& Sciences Institute
Esthiology
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