Summary
Overview
Work History
Education
Skills
Language(s)
Timeline
OfficeManager

Aseel Alfar

Worcester,MA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

4
4
years of professional experience

Work History

Office Manager

AB Precision Machining LLC
Fitchburg, MA
12.2021 - Current
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.

Customer Service

Haram Internal Transfers
Damascus , Syria
06.2017 - 06.2019
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.

Secretary

Nour Association
Damascus , Syria
02.2013 - 08.2014
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.

Education

Bachelor's Degree in Business Administration - Business Economics

Faculty of Economics in Damascus
Damascus Syria
09.2016

Skills

  • Report Preparation and Analysis
  • Policy and Procedure Modification
  • Budgetary Planning
  • Team Management
  • Human Resource Management

Language(s)

Mother tongue(s) Arabic

Other language(s) English is good and gaiting better

Timeline

Office Manager

AB Precision Machining LLC
12.2021 - Current

Customer Service

Haram Internal Transfers
06.2017 - 06.2019

Secretary

Nour Association
02.2013 - 08.2014

Bachelor's Degree in Business Administration - Business Economics

Faculty of Economics in Damascus

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Aseel Alfar