Aseel Aljanabi
Gambrills,MD
Summary
Experience in accounting management, customer relations, and customer engagement seeking a suitable position. Quick learner and upbeat person who thrives in challenges. Worked as sales customer relation associate answering customer questions and providing information on products, procedures, and policies. Managed financial transaction for private and public institution, proficient in Microsoft Office. Seeking an opportunity with a reputable company.
Overview
20
20
years of professional experience
Work History
Soma Intimates
Sales Associates
Gambrills, MD
04.2023 - Current
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Assist customers in selecting items that meet their needs and style preferences.
- Provide customers with product knowledge and recommendations.
- Proficiently handle customer payments, make change, and ensure accurate transaction processing while strictly adhering to safety and security procedures.
Tj.Maxx
Cashier, Sales associate
Columbia, MD
10.2019 - 12.2021
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued receipts, refunds, credits, or change due to customers.
- Assisted customers by providing information and resolving their complaints.
- Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answered customers' questions, and provide information on procedures or policies.
- Processed merchandise returns and exchanges.
Kurdistan International Bank
Internal and External transfers
Sulaimania, Iraq
02.2008 - 10.2010
- Made External transfers using SWIFT financial system.
- Handled all differences and discrepancies such as payment issues.
- Generated and managed daily transactions operations for discrepancies and reconciliation.
- Processed, reviewed and submitted financial transaction reports.
Ashur International Bank
Teller
Sulaimania, Iraq
02.2007 - 01.2008
- Modified, opened and closed customer accounts.
- Received checks, money, debit and credit payments from clients.
- Solved any issues that pertain to the transactions.
- Answered all accounts- and banking-related inquiries.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Ministry of Finance and Accounting
Coordinator Office of training
Baghdad, Iraq
12.2005 - 01.2007
- Organized seminars and courses in coordination with trainers.
- Oversaw development Of training programs and courses.
- Developed plans for training with clear ending results.
- Produced information and analytics in support of management's business decisions.
Education
Associates in Accounting -
Baghdad Institute of Management
Baghdad, Iraq04.2005
Skills
- Teamwork skills
- Organizational skills
- Learning/adaptability skills
- Attention to detail
- Strong work ethic
- Data entry
- Microsoft Office (word, Excel, power point)
- Ability to use spreadsheet programs
Timeline
Soma Intimates
Sales Associates
04.2023 - Current
Tj.Maxx
Cashier, Sales associate
10.2019 - 12.2021
Kurdistan International Bank
Internal and External transfers
02.2008 - 10.2010
Ashur International Bank
Teller
02.2007 - 01.2008
Ministry of Finance and Accounting
Coordinator Office of training
12.2005 - 01.2007
Associates in Accounting -
Baghdad Institute of Management
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