Aseel Yaseen
Portland,OR
Summary
Proven housekeeping expert from Knour Hotel, adept in maintaining impeccable cleanliness standards and enhancing guest satisfaction. Skilled in teamwork and deep cleaning expertise, I significantly streamlined laundry processes, contributing to a more efficient operation. Committed to health and safety compliance, my proactive approach and attention to detail ensure a welcoming environment for all guests.
Overview
4
4
years of professional experience
Work History
Housekeeper
Knout Hotel
03.2020 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
High School -
External Study
Baghdad/ Iraq09.2011
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
- Hospitality background
- Dusting furniture
- Excellent oral and written communication
- Customer service-focused
- Deep cleaning expertise
- Folding clean laundry
- Window Cleaning
- Customer-Oriented
- Physically strong
- Sorting and washing laundry
- Waste disposal
- Interior and exterior cleaning
- Complex Problem-Solving
- Restroom detailing
- Guest Relations
- Laundry Management
- Window Washing
- Exceptional communicator
- Carpet cleaning
- Infection Control
- Ironing and folding
- Ceiling fan cleaning
- Building Maintenance
- Sweeping and Mopping
- Professional and Courteous
- Guest Service and Support
- Floor Vacuuming
- Kitchen Cleaning and Dishwashing
- Safe Chemical Handling
- Supply Stocking
- Trash Collection and Disposal
- Supply Restocking
- Work Planning and Organization
- Relationship Building
- COVID-19 Safety Procedures
- Restroom Servicing
Timeline
Housekeeper
Knout Hotel
03.2020 - 02.2024
High School -
External Study