Summary
Overview
Work History
Education
Skills
Community Service
Volunteer Experience
Languages
Languages
Websites
Timeline
Generic

ASEES SINGH KHALSA

Las Vegas

Summary

I am a highly self-motivated and detail-oriented professional with a strong background in customer service, team leadership, and multitasking. Over the years, I have developed expertise in delivering exceptional customer experiences across various industries, including entertainment, music, and retail.

With 4.5 years of experience in the entertainment industry, I contributed to the production of stand-up comedy shows, where I managed day-to-day operations, coordinated talent, and ensured audience satisfaction. My ability to handle time-sensitive situations and engage with diverse audiences laid the foundation for my customer service-focused approach.

In the music industry, I specialized in live operations for a prominent music label, where I further developed my skills in team coordination and customer interaction, ensuring seamless events that met both client and audience expectations.

Most recently, as a Store Manager in retail, I focused on creating a customer-centric environment, leading teams to provide top-notch service, and resolving customer issues promptly. I successfully improved store performance through strategic sales initiatives and by fostering long-term relationships with customers.

Now settled in the United States, I am excited to continue applying my customer service expertise and leadership skills to create positive, memorable experiences and drive customer satisfaction.

Overview

7
7
years of professional experience

Work History

Store Manager/Administration

Happy Daze Smoke & Vape
Las Vegas
11.2023 - Current
  • Oversee daily operations of the store
  • Recruit, train, and supervise staff
  • Schedule employee shifts and manage performance
  • Address customer inquiries and complaints
  • Manage inventory levels and stock replenishment
  • Oversee store layout and product displays to maximize sales
  • Develop and maintain an efficient organizational structure for store operations
  • Ensure that the store environment is organized and conducive to productivity
  • Maintain relationships with suppliers and vendors for timely deliveries
  • Ensure that all records comply with regulatory and legal requirements
  • Ensure POS systems are functioning correctly and staff is trained on their use

Live Operations/Administration/Logistics

Azadi Records
Mumbai
03.2022 - 05.2022
  • Managed live operations, administration, and logistics, ensuring seamless coordination and execution of various activities
  • Identifying suitable venues for concerts and negotiating contracts with promoters and venues
  • Ensuring that the tour itinerary is well-organized, taking into account travel time, venue availability, and artist preferences
  • To make sure Artist's needs are met during their live events, including well-being, security, and stage requirements
  • Overseeing the crew that supports live performances, including sound engineers, stagehands, lighting technicians, and roadies
  • Maintaining clear communication between the artist, crew, and venue to avoid disruptions and ensure all parties are aligned
  • Coordinated logistics for live events, ensuring timely setup and smooth operations
  • Managing the rehearsal process to ensure the artist is prepared and any technical issues are resolved before the show
  • Ensuring high-quality sound production, working with audio engineers to deliver a flawless experience for the audience
  • Collaborating with the production team to plan and execute stage designs, lighting, and other visual elements
  • Managed administrative tasks, including documentation and communication, to support organizational efficiency
  • Collaborated with artists and vendors to ensure seamless coordination for successful events
  • Utilized analytical and critical thinking skills to troubleshoot operational challenges and optimize logistics

Business Development Manager/Artist Coordinator

The Entertainment Factory
Mumbai
01.2018 - 01.2022
  • Collaborate with both established and up-and-coming comedians
  • Establish relationships with local theaters, bars, or clubs that curated live shows
  • Identifying appropriate venues for the comedian, such as comedy clubs, theaters, festivals, corporate events, private parties, or TV shows
  • Ensuring the venue is aligned with the comedian's style, audience, and career level
  • Coordinating dates for performances, ensuring there are no conflicts with other commitments in the comedian's schedule
  • Network with talent agents, managers, and comedy festivals
  • Using social media platforms and a dedicated website to showcase the lined up shows and comedians
  • Consider pricing strategies and early bird discounts
  • Negotiating fees, performance terms, and other specifics such as travel accommodations, meal allowances, and ticket splits (if applicable)
  • Discussing any specific needs the comedian may have, such as travel accommodations, tech requirements (microphones, lighting), or staging preferences
  • Acting as the primary point of contact between the comedian and event organizers
  • Ensuring all logistics, technical requirements, and payments are properly arranged
  • Developing and maintaining long-term relationships with venues and promoters to secure future bookings and ongoing opportunities
  • Representing the comedian professionally and ensuring that both parties (comedian and venue) are satisfied with the experience to maintain positive future collaborations
  • Create an engaging atmosphere before and after the shows, such as meet-and-greets with comedians
  • Track ticket sales, audience demographics, and engagement levels
  • Study competitors' marketing efforts, pricing, and audience engagement strategies

Volunteer

JIO MAMI Film Festival
Mumbai
10.2017 - 10.2018
  • Arranging for celebrities to attend specific screenings, panels, red carpet events, and media interviews, ensuring there are no conflicts with their personal schedules or other obligations
  • Coordinating the celebrity's arrival at high-visibility moments like red carpet events and photo shoots, making sure they are on time and well-prepared
  • Acting as the primary point of contact between the celebrity and the festival organizers, ensuring smooth communication and managing any requests or concerns they may have
  • After the festival, celebrity management teams may collect feedback about the event, discuss any new opportunities, and debrief with festival organizers on the celebrity's overall experience

Education

Bachelors of Mass Media - Advertising

Sk Somaiya
Mumbai
04.2017

Skills

  • Customer Service
  • Supplier coordination
  • Sales analysis
  • Team building
  • Inventory management
  • Point of sale
  • Project management
  • Critical thinking
  • Interpersonal
  • Team training
  • Communication
  • Logistics coordination
  • Event Management
  • Event Planning
  • Leadership
  • Team oriented
  • Budgeting and financial Management
  • Vendor Management
  • Guest and Audience Management

Community Service

Responsible for picking up trash from the beach, including plastics, bottles, wrappers, and other debris that may harm marine life or degrade the beach environment., To sort the collected waste into categories, such as recyclables, compostables, and non-recyclables. This helps improve waste management practices and raises awareness about recycling., Tasked with identifying and removing hazardous or larger items like broken glass, fishing nets, or tires., Ensure that the collected trash is taken to appropriate disposal or recycling facilities, following local waste management protocols.

Volunteer Experience

Volunteer, JIO MAMI Film Festival, Mumbai, Maharashtra, India, 10/01/17, 10/31/18, Arranging for celebrities to attend specific screenings, panels, red carpet events, and media interviews, ensuring there are no conflicts with their personal schedules or other obligations., Coordinating the celebrity's arrival at high-visibility moments like red carpet events and photo shoots, making sure they are on time and well-prepared., Acting as the primary point of contact between the celebrity and the festival organizers, ensuring smooth communication and managing any requests or concerns they may have., After the festival, celebrity management teams may collect feedback about the event, discuss any new opportunities, and debrief with festival organizers on the celebrity's overall experience.

Languages

  • English, Advanced
  • Punjabi, Advanced
  • Hindi, Advanced
  • Marathi, Advanced
  • Gujarati, Advanced

Languages

English
Professional
Hindi
Professional
Marathi
Professional
Punjabi
Professional
Gujarati
Professional

Timeline

Store Manager/Administration

Happy Daze Smoke & Vape
11.2023 - Current

Live Operations/Administration/Logistics

Azadi Records
03.2022 - 05.2022

Business Development Manager/Artist Coordinator

The Entertainment Factory
01.2018 - 01.2022

Volunteer

JIO MAMI Film Festival
10.2017 - 10.2018

Bachelors of Mass Media - Advertising

Sk Somaiya
ASEES SINGH KHALSA