I am a highly self-motivated and detail-oriented professional with a strong background in customer service, team leadership, and multitasking. Over the years, I have developed expertise in delivering exceptional customer experiences across various industries, including entertainment, music, and retail.
With 4.5 years of experience in the entertainment industry, I contributed to the production of stand-up comedy shows, where I managed day-to-day operations, coordinated talent, and ensured audience satisfaction. My ability to handle time-sensitive situations and engage with diverse audiences laid the foundation for my customer service-focused approach.
In the music industry, I specialized in live operations for a prominent music label, where I further developed my skills in team coordination and customer interaction, ensuring seamless events that met both client and audience expectations.
Most recently, as a Store Manager in retail, I focused on creating a customer-centric environment, leading teams to provide top-notch service, and resolving customer issues promptly. I successfully improved store performance through strategic sales initiatives and by fostering long-term relationships with customers.
Now settled in the United States, I am excited to continue applying my customer service expertise and leadership skills to create positive, memorable experiences and drive customer satisfaction.
Responsible for picking up trash from the beach, including plastics, bottles, wrappers, and other debris that may harm marine life or degrade the beach environment., To sort the collected waste into categories, such as recyclables, compostables, and non-recyclables. This helps improve waste management practices and raises awareness about recycling., Tasked with identifying and removing hazardous or larger items like broken glass, fishing nets, or tires., Ensure that the collected trash is taken to appropriate disposal or recycling facilities, following local waste management protocols.
Volunteer, JIO MAMI Film Festival, Mumbai, Maharashtra, India, 10/01/17, 10/31/18, Arranging for celebrities to attend specific screenings, panels, red carpet events, and media interviews, ensuring there are no conflicts with their personal schedules or other obligations., Coordinating the celebrity's arrival at high-visibility moments like red carpet events and photo shoots, making sure they are on time and well-prepared., Acting as the primary point of contact between the celebrity and the festival organizers, ensuring smooth communication and managing any requests or concerns they may have., After the festival, celebrity management teams may collect feedback about the event, discuss any new opportunities, and debrief with festival organizers on the celebrity's overall experience.