Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Asekur Islam

Henrico

Summary

Dynamic Assistant Manager with proven expertise at 7-Eleven, excelling in customer service and inventory management. Enhanced customer satisfaction through effective problem-solving and team leadership, achieving a notable reduction in discrepancies. Skilled in staff training and development, fostering a motivated team environment that drives operational excellence.

Overview

13
13
years of professional experience

Work History

Assistant Manager

7-eleven
11.2012 - 05.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Kitchen Staff Member

Chick-fil-A
06.2016 - 11.2016
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

GED -

Douglas Southall Freeman High School
Richmond

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff training and development
  • Team motivation
  • Task delegation
  • Goal setting
  • Employee scheduling
  • Recruiting and interviewing
  • Staff training
  • Customer relationship management
  • Hiring and training
  • Multitasking
  • Organizational skills
  • Computer skills
  • Sales monitoring
  • Inventory management
  • Product and service sales
  • Sales reporting

Timeline

Kitchen Staff Member

Chick-fil-A
06.2016 - 11.2016

Assistant Manager

7-eleven
11.2012 - 05.2025

GED -

Douglas Southall Freeman High School

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Asekur Islam