ASELA SEALEY
Brooklyn
Summary
Dedicated Care Manager at Advance Care Alliance with 5 years’ experience in social services. Proven ability to manage caseloads efficiently, provide empathetic, person-centered care, and adapt rapidly to changing clinical and administrative demands.
Overview
5
5
years of professional experience
Work History
Care Manager
Advance Care Alliance
New York
01.2025 - Current
- Coordinated person-centered care plans for diverse community populations, managing a caseload of 35 members.
- Delivered care management services ensuring compliance with regulatory requirements and the agency’s quality management plan, policies, and SOPs to maintain high-quality standards.
- Monitored member progress, conducted outcomes reviews, and adjusted care plans to enhance clinical and social outcomes.
- Collaborated with interdisciplinary teams to design and implement conflict-resolution strategies during person-centered planning, effectively resolving member disagreements.
- Ensured timely, billing‑ready documentation by completing all required service records within mandated timeframes and verifying billing‑critical information prior to submission.
Case Manager
CAMBA HomeBase
Brooklyn
05.2023 - 10.2024
- Interview and evaluate prospective clients for services using risk assessment tools, determine eligibility for services, and conduct new client intake.
- Collaborate with clients on developing service plans that align with each client’s short and long-term goals.
- Connected clients to resources that prevented homelessness, including public benefits, employment, and legal services.
- Ensured housing met habitability standards and mediated between clients and landlords to resolve disputes.
- Prepared and submitted applications for benefits and entitlements.
- Followed up and documented client progress while maintaining comprehensive, audit-ready paper and electronic case files.
Residential Case Manager
Housing Works Inc
New York
07.2022 - 05.2023
- Conduct monthly home visits to assigned client.
- Assisted new clients in moving into apartments, supporting their transition from homelessness to stable housing through personalized guidance.
- Facilitated referrals and follow-ups for primary care, substance use, nutrition, clothing, mental health, financial management, and dental services to enhance clients' well-being.
- Assess and discuss financial management with the client, including follow up with the client on any rent obligation, maintaining an active subsidy, consistently making utility payments, and food and nutritional needs.
- In collaboration with the client, develop strength based individualized goals. Provide constructive feedback on goal participation during scheduled engagement.
- Utilizing the vast array of internal services available to clients, look to connect (and coordinate) with other departments including ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training.
- Participated in advocacy and direct actions aimed at addressing homelessness and HIV/AIDS, contributing to community awareness and support.
Secretary
True North FlexStaff
Lake Success
02.2021 - 06.2022
- Assisted patients in completing forms and documentation for medical insurance to facilitate smooth processing.
- Ensured accuracy of patient information, including billing details, to support efficient office operations.
- Checked patients in and out at the front desk to manage appointments.
- Collected co-payments from patients during appointments.
- Informed patients of medical office procedures and policies.
- Responded to and fulfilled requests for information, enhancing communication and patient satisfaction.
- Answered incoming calls and deal with inquiries.
- Obtained external medical reports for medical professionals.
Education
Certificate - Cyber Security
Flatiron School
New York12-2024
Bachelor of Science - Psychology
SUNY Brockport
Brockport, NY05-2018
Skills
- Care coordination
- Regulatory compliance
- Progress monitoring
- Client-centered planning
- Service and Support
- Microsoft Office Suite
- Verbal communication
- Interpersonal skills
Timeline
Care Manager
Advance Care Alliance
01.2025 - Current
Case Manager
CAMBA HomeBase
05.2023 - 10.2024
Residential Case Manager
Housing Works Inc
07.2022 - 05.2023
Secretary
True North FlexStaff
02.2021 - 06.2022
Certificate - Cyber Security
Flatiron School
Bachelor of Science - Psychology
SUNY Brockport