ASEM HASAN
New York
Summary
- Dedicated HVAC technician proficient in mini-split installations, with over 220 hours of classroom training complemented by practical field experience. Bilingual in English and Arabic, leveraging communication skills to engage with clients effectively. Committed to adhering to strict safety standards while improving operational workflows on job sites. Willingness to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HVAC Technician Trainee
Hands-On Field Training
Brooklyn
11.2025 - Current
- Assisted licensed HVAC technicians with ductless mini-split installations, contributing to successful project completion at residential and light commercial sites in NYC.
- Applied over 220 hours of classroom training and EPA 608 Universal plus OSHA 30 / SST and confirmed compliance certifications on job sites.
- Coordinated job site setup, material staging, tool organization, and post-job cleanup, improving overall workflow for the crew.
- Acquired 40+ additional field hours in plumbing and electrical, enhancing trade knowledge and application in HVAC tasks.
Manager
Laza Cafe
Brooklyn
10.2024 - 11.2025
- Directed daily operations, staffing, and scheduling for high-volume cafe, ensuring consistent service during peak hours.
- Trained and supervised staff on food safety and customer service standards, enhancing service accuracy and team performance.
- Developed staff schedules to optimize workflow during peak hours.
- Managed inventory levels and ordered supplies, ensuring product availability to meet customer demand.
- Implemented health and safety protocols to ensure a clean dining environment.
- Resolved customer complaints effectively to maintain a positive cafe atmosphere.
Store Manager
Karin One Stop Mini Mart Inc.
Brooklyn
06.2021 - 09.2024
- Managed store operations, inventory control, vendor relationships, and staff supervision for busy neighborhood retailer, ensuring smooth daily functions.
- Streamlined workflows and stocking processes to enhance daily efficiency and elevate customer satisfaction.
- Implemented promotional strategies that increased customer engagement and enhanced in-store experience.
- Trained and mentored new staff on customer service standards.
- Resolved customer complaints promptly to ensure satisfaction.
- Monitored sales trends to optimize inventory management practices.
Education
Associate Degree -
Kingsborough Community College
BrooklynHigh School Diploma -
Telecommunication Arts And Technology
BrooklynSkills
Valid driver's license
- HVAC installation and support
- Bilingual communication / Effective communication
- Refrigerant handling
- Preventive maintenance
- Safety compliance
- Torch operation safety
- Fire watch procedures
- Multimeter operation
- Hand and power tools / Jobsite equipment operation
- Decision-making abilities / Time management strategies/ Problem-solving expertise
- Collaboration techniques / Leadership skills
Personal Information
Driving License: Valid Driver's License
Training
220+ HVAC training hours - St. Nicks Alliance Workforce Development (current) and Staten Island College HVAC Program.
Continuing Education
Pursuing environmental engineering, focused on large-scale systems.
Languages
English
Full Professional
Arabic
Native/ Bilingual
Certification
- EPA 608 Universal (Refrigerant Handling)
- NYC DOB SST-10 Site Safety Training
- OSHA 30-Hour Construction Safety
- NYC FDNY F-60 Fire Guard for Construction Sites
- GPRO Mechanical (Green Professional)
- NYC FDNY G-60 Torch Use Certificate
Timeline
HVAC Technician Trainee
Hands-On Field Training
11.2025 - Current
Manager
Laza Cafe
10.2024 - 11.2025
Store Manager
Karin One Stop Mini Mart Inc.
06.2021 - 09.2024
Associate Degree -
Kingsborough Community College
High School Diploma -
Telecommunication Arts And Technology