Alexis Servey
Mentor,OH
Summary
Driven Warehouse Associate skilled in operating forklifts, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of Buyers Products standards and workflow. Hard worker, consistently ensures that production level is being met when applicable and that any tasks assigned get completed quickly and effectively.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Buyers Products
04.2021 - Current
- Prepares orders for shipment by packing, banding, and labeling products. Also, checking them for damage/mistakes.
- Works safely around moving machinery.
- Safely operates forklift and safely travels with products throughout different areas
- Consistently lifts materials weighing as much as 70 pounds and consistently on foot.
- Training new employees in different areas to apply best practices, safety procedures and regulations.
- Helping other associates when managers are involved with other tasks
- Fast-paced environment
- Teamwork building
Crew Trainer/Management Trainee
McDonald's
01.2020 - 04.2021
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or drive-through window.
- Established positive relationships with team members which improved communication and led to quickly resolving issues and conflicts.
- Opened and closed location
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- When running shifts, observing crew members and delegating each member to the areas in which they thrive to ensure success for the shift overall
- High stress/fast-paced environment.
- ServSafe Certified
- *I left this job to peruse a job at Buyers Products*
Restaurant Hostess
Scramblers
09.2018 - 12.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Took drink orders, supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided an inviting impression to guests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and effectiveness.
- *I left Scrambler's to pursue a job at McDonalds*
Education
High School Diploma -
Mentor High School
Mentor, OH06.2020
Skills
- Good Judgment and Decision-Making
- Product Handling and Boxing
- Forklift Certified
- Stacking and Staging
- Wrapping
- Loading and Unloading
- Google Docs
- Prepare Orders
- Customer Service
- Communication
- Teamwork
- Leadership
Timeline
Warehouse Associate
Buyers Products
04.2021 - Current
Crew Trainer/Management Trainee
McDonald's
01.2020 - 04.2021
Restaurant Hostess
Scramblers
09.2018 - 12.2019
High School Diploma -
Mentor High School
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