Summary
Overview
Work History
Education
Skills
Certification
Timeline
ResearchAssistant
Aseya Dziho

Aseya Dziho

Senior Software Engineering Manager
San Antonio,TX

Summary

SUMMARY: A highly accomplished Senior Manager with over 10 years in global application development experience, skilled in Full Stack Delivery, Strategic Thinking/Delivery, Change-Agent abilities, Technical/Enterprise Architecture, Agile Development Environments, Automated Regression Testing, Cloud Knowledge, High Throughput Mission Critical Platforms, Leadership, Identity Access Management Technologies, Front Office Order Management System, Technology Risk & Controls, RCSA, Continuous Integration/Continuous Delivery, Highly Scalable & Resilient Systems, and Agile tools. Experienced in delivering value to stakeholders and developing partnerships across stakeholder groups. Expertise: Project Management Agile Methodologies Compliance Financials forecasting Training and staffing AWS/Public cloud Customer and Data analysis Market Research and Trend Analysis Risk Management Jira and Agile software

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Senior Manager of Software Engineering

USAA
San Antonio, TX
01.2021 - Current

Objective: Applied my expertise in software engineering, project management, and IT portfolio management to provide leadership and strategic solutions for the organization's business initiatives

  • Led 9 Agile Teams and third-largest IT Portfolio with budget of $12million
  • Developed IT application team for legacy mainframe application and AWS/Cloud
  • Executed multiple cross Agile Release Trains efforts with intra-portfolio dependencies
  • Partnered with CIO and business leaders to provide tactical solutions for executing company goals
  • Maintained budget and developed Mainframe development team, which led to successful execution of highly complex project to reduce interest rate risk, resulting in profits of over $3 million in 2021 and $80 million in 2022
  • Managed people leader responsibilities including recruiting, replacement, career development, and performance evaluation
  • Implemented Test Driven Development (TDD) and automated regression testing
  • Recruited, replaced, and developed personnel while evaluating performance
  • Formulated product delivery roadmaps and monitored progress
  • Oversaw product development to meet quality and performance standards and effectively initiated and managed change across stakeholder groups
  • Developed relationships to maximize value and achieve desired outcome

Release Train Engineer/ Manager

USAA
San Antonio, TX
01.2019 - 01.2021
  • Created periodic reports comparing budgeted costs to actual costs for over 9 agile teams consisted of $12 million
  • Developed strategies for IT initiatives in order to ensure alignment with business objectives
  • Provided technical solutions for software development life cycle and managed software release cycles
  • Analyzed and resolved complex issues and identified areas of improvement
  • Implemented Test Driven Development (TDD) and automated regression testing
  • Managed and monitored resources, budgets, and timelines
  • Developed and adopted best practices and methods for software engineering and architecture.
  • Maximized performance by monitoring daily activities and mentoring team members
  • Maintained professional, organized, and safe environment for employees and patrons
  • Cross-trained existing employees to maximize team agility and performance

Release Train Engineer/ Manager

Delta Dental of Michigan
Lansing, MI
01.2018 - 01.2019
  • Implemented Agile practices such as daily stand-ups, retrospectives, and sprint planning for over 9+ agile teams
  • Used JIRA to document and track progress of Agile teams
  • Developed and maintained various tools and applications for business processes
  • Monitored performance of IT systems and implemented solutions to ensure optimal performance
  • Led Modernization effort from legacy application to Cloud.
  • Assisted with system integration and troubleshooting technical issues
  • Provided program-level feature metrics to senior leadership
  • Established and communicated annual calendars for iterations and Program Increments
  • Determined Team Velocity, capacity and mitigated risks and dependencies.

Release Train Engineer/Manager

Quicken Loans
Detroit, MI
01.2015 - 01.2018
  • Utilized expertise in Lean-Agile practices, software engineering, project management, IT responsibilities, and IT portfolio management to facilitate Program Increment planning, optimize team capacity/allocation, ensure superior performance of IT systems, and provide leadership/strategic solutions
  • Led team of business and technical staff through conversion to SAFe methodology, defining roles, organizing Agile Release Trains, and developing training programs
  • Facilitated Program Increment planning for CRM Release Train
  • Coached and trained team members and technical leaders on agile practices
  • Developed intake and prioritization process for Marketing Technology team
  • Improved quality of software development by 20% by identifying and engaging key stakeholders and developers
  • Managed and negotiated team capacity and allocation for minimum of 10 Agile teams
  • Launched Agile Release Train of 12 teams in support of customer relationship management (CRM) platform
  • Generated performance metrics for leadership with TFS, Power BI and JIRA.

Continuous Improvement Analyst/ Release Train Engineer

AMROCK
Detroit, MI
01.2016 - 01.2017
  • Developed strategies to streamline processes, identify areas of improvement, and implementing data-driven solutions for long-term success
  • Advised on companywide projects and initiatives to improve processes for new business platforms, resulting in successful introduction of new agent portal and lead generation initiatives
  • Designed BPMN workflows of current and future processes
  • Applied Six Sigma/Lean methodologies to analyze data and processes to inform effective decision making
  • Established sustainable process to minimize technical resources and acted as liaison between business and technology
  • Developed project plan to successfully implement improvements and monitor new process to ensure optimal results
  • Collaborated with third party agencies and clients to align goals for project implementation
  • Directed complex Purchase project involving multiple internal and external teams for successful completion.

Education

Master of Business Administration and Public - Administration

Presidio Graduate School
San Francisco, CA
09.2014 - 05.2017

Bachelor of Arts - Business Administration and International Business

Wartburg College
Waverly, IA
09.2010 - 05.2014

Skills

    Budget administration

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Certification

SAFe 4 .5 Program Consultant Certified, SAFe 4.0, SAFe Release Train Engineer, SAFe POPM, SAFe Scrum Master, Six Sigma Green Belt

Timeline

Senior Manager of Software Engineering

USAA
01.2021 - Current

Release Train Engineer/ Manager

USAA
01.2019 - 01.2021

Release Train Engineer/ Manager

Delta Dental of Michigan
01.2018 - 01.2019

Continuous Improvement Analyst/ Release Train Engineer

AMROCK
01.2016 - 01.2017

Release Train Engineer/Manager

Quicken Loans
01.2015 - 01.2018

Master of Business Administration and Public - Administration

Presidio Graduate School
09.2014 - 05.2017

Bachelor of Arts - Business Administration and International Business

Wartburg College
09.2010 - 05.2014
Aseya DzihoSenior Software Engineering Manager