Asghar Mehdi
Westborough,Massachusetts
Summary
Diligent & driven finance professional who has achieved success in a variety of roles including Credit & Collections, Accounts Receivable, Accounts Payable, and Global Invoicing. An effective communicator with excellent communication & inter-personal skills. Detail-oriented problem solver with strong analytical & organizational skills with excellent customer service and tremendous experience in client-facing roles. Experienced Collections Specialist bringing [Number]-years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
8
8
years of professional experience
Work History
Collection Spcialist
RTN Federal Credit Union Bank
Waltham, MA
09.2021 - Current
- Responsible incoming member calls related to member accounts
- Contacts members via phone calls email,faxes etc
- Work collection queues and make outbound calls
- Process ACH Telephone Payments
- Issue telephone , late payment, 30 days late [ayment and Final demand letters I mail the letter by certified mail
- Email to ATM ACH deaprtment to restrict or unrestrict ATM debit card
- Review reasom for delinquency and refer member balance
- Identify customer services issues and route them to the appropriate area for resoultion
- Provide first tier support in resolving customer service issues
- Advice customer of their responsibilties under the terms of contract
- Responsible to communicate with the departments regarding special circumstances on cutomer accounts
- Responsible to set up arrangements for repayment on past due accounts
- Responsible to issue late payment and deliquent letters on past due accounts
- Perform other functions as assign by management
- Perform detailed and standarized procedures and collection operations
- Pull Credit Bureaau repoet when necessary.
Global Invoicing Specialist
Charles River Laboratories
Wilmington, MA
09.2020 - 03.2021
- Utilize SAP ECC HANA to generate, print, and distribute invoices timely & efficiently
- Responsible for the generation, printing, and distribution of approximately 3800 invoices weekly
- Deliver invoices to clients via traditional post & electronic means according to customers’ preferences
- Process batches of sales orders and produce invoices and inventories
- Leverage various methods of daily invoice distribution including the use of Neopost stuffer, SAP-enabled auto-email, manual emailing using outlook and Microsoft Excel
- Send delinquent accounts to the collections department
- Review customer issues with invoices such as purchase order, sales tax, or product related issues with relevant internal business partners
- Effectively deliver excellent customer service to client inquiries & requests for invoices or general questions.
Credit and Collection Specialist
Olympics America Inc
Waltham, MA
06.2019 - 06.2020
- Establish and maintain effective and cooperative working relationships with customers and sales representatives
- Process customer refunds, review account adjustments, apply cash receipts, resolve collection issues and client discrepancies such as short payments and disputes
- Monitor accounts receivable balances daily to ensure accounts are current
- Identify outstanding accounts receivable and take action to encourage timely payments
- Monitor outstanding account balances for determination of next steps in the collection process
- Provide a weekly update on collection attempts as well as a past due report listing progress
- Responsible to set up new customer accounts, pull credit report, set up the credit limit for new customer
Receivable and Collection Analyst
A and A Dispatch Services Inc
Marlborough, MA
06.2016 - 05.2019
- Assess credit risk and establish credit limits
- Analyze customer financial statements
- Conduct collection calls and customer visits to collect Accounts Receivables
- Negotiate customer disputes to resolution and documents root cause
- Provide customer service and develops relationships with internal/external customers and suppliers
- Maintain accurate credit and collection files
- Maintain electronic collections notes for each customer
- Market, train, counsel, advise, and communicate credit department policy & procedures to company personnel
- Maintained computerized record of all supplies and tracked their location use repair needs and use rate
- Tracked verified and reconciled use of supplies to maintain 100 percent accounting of stock
- Assist receiving, unloading trucks, checking in merchandise, opening containers matching to purchase orders for processing
Account Recoverable/Payable
American Tissue Corporation
Marlborough, MA
06.2013 - 05.2016
- Sets up new Vendors and enters transactions into Accounting System
- Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices
- Pays employees by receiving and verifying expense reports
- Reconciles and processes monthly payments for Corporate credit cards
- Keeps track of all historical records, including invoices, purchase orders, statements, credit memos, etc
- Verifies vendor accounts by reconciling monthly statements and resolving purchase orders, contracts, invoices, or payment discrepancies
- Protects organization’s value by keeping information confidential
- Runs monthly reports and other ad-hoc projects as assigned
- Receives checks and makes daily deposits
- Process credit card and electronic payments
- Posts and applies customer payments in Accounting System by recording checks, electronic payments, and credit card transactions
- Runs a weekly A/R aging report and follows up with customers with outstanding past-due balances
- Verifies discrepancies and resolves customers’ billing issues
- Maintain accounts receivable customer files and records
Education
Associates - Accounting And Finance
Saint Patrick’s College
Skills
- TECHNICAL SKILLS:
- SAP ECC HANA, NetSuite, Quick Books, Microsoft Office Suite, XP2 and FISERV JDA
Timeline
Collection Spcialist
RTN Federal Credit Union Bank
09.2021 - Current
Global Invoicing Specialist
Charles River Laboratories
09.2020 - 03.2021
Credit and Collection Specialist
Olympics America Inc
06.2019 - 06.2020
Receivable and Collection Analyst
A and A Dispatch Services Inc
06.2016 - 05.2019
Account Recoverable/Payable
American Tissue Corporation
06.2013 - 05.2016
Associates - Accounting And Finance
Saint Patrick’s College
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