Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ash Athey

Maitland

Summary

Experienced Assistant Valet Manager with a proven track record in leading teams, optimizing operations, and enhancing guest experiences. Skilled in managing daily operations, training staff, and maintaining high standards of service and safety. Eager to leverage leadership skills and a passion for hospitality to advance into higher management roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Facility Manager

SP+
05.2024 - Current
  • Managed daily operations, including overseeing vehicle parking, retrieval, and safe handling, maintaining a quick turnaround time.
  • Provided training and mentorship to new valet staff, ensuring adherence to company policies and high standards of professionalism.
  • Worked closely with other departments to support event coordination, large guest gatherings, or special occasions.
  • Repaired and maintained parking gates, ensuring seamless access for vehicles.
  • Managed revenue tracking and payroll to maintain accurate financial records.

Valet Supervisor

SP+
08.2023 - 05.2024
  • Oversee valet runners to ensure quality service
  • Provided punctual, polite valet services to uphold professional standards
  • Delivered above and beyond service to all guests at property
  • Resolved guest complaints through calm and constructive communication
  • Managed front drive space efficiently
  • Built positive guest rapport for courteous, friendly and professional service


Valet Runner

SP+
02.2022 - 08.2023
  • Ensured prompt parking and retrieval of vehicles to meet guest needs, minimizing wait times
  • Provided assistance with loading and unloading luggage for guests
  • Offered detailed information on property amenities and services in response to guest inquiries

Valet Cashier/Lead Cashier

SP+
06.2021 - 04.2022
  • Trained new employees on best practices for keeping ticket and guest information organized
  • Maintained accurate records of parked vehicles, resulting in quick and accurate status and revenue reports.
  • Entered guest vehicle information and location in computerized valet parking system
  • Collected tickets and processed valet parking fees
  • Logged and documented parked vehicle details for accurate records

Education

GED -

Dr. Phillips High School
Orlando, FL
02.2019

Skills

  • Revenue Keeping
  • Service Dispatching
  • Operational Reports
  • Safety Policies and Procedures

Certification

Hospitality Leadership Development Academy, 09/01/23

Timeline

Assistant Facility Manager

SP+
05.2024 - Current

Valet Supervisor

SP+
08.2023 - 05.2024

Valet Runner

SP+
02.2022 - 08.2023

Valet Cashier/Lead Cashier

SP+
06.2021 - 04.2022

GED -

Dr. Phillips High School

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Ash Athey