Ashly Gonzales
Glendora,CA
Summary
To obtain a position that will enable me to motivate, inspire, produce results, and grow within the company.
Overview
15
15
years of professional experience
Work History
Bartender
Santa Anita Race Track
10.2015 - Current
- Served high customer volumes during special events and normal race days.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing any specialty cocktail mixes, and ensuing each guest is happy.
- Making cocktails as intended while maintaining ABC policies.
Bartender & Associate Manager
TGIF
12.2012 - Current
- Run daily promotions and quotas for team goals
- Maintain daily labor goal
- Opening and closing store
- Performs multiple safe and drawer audits daily
- Performs inventory for food and alcohol
- Prepared invoices for accounts payable and receivable
- Comply with all food and beverage regulations
- Assess customer’s needs and preferences and make recommendations
- Prepare alcohol or non-alcohol beverages for bar and restaurants patrons
- Interact with customers, take orders and serve snacks and drinks
- Excellent at hitting daily promotional goals.
Bartender/ Volunteer
Fraternal Order of Eagles- Azusa
05.2023 - 10.2023
- Ensured cash drawer and lotto banks were correct at opening and closing
- Opening and closing of the establishment
- Performs inventory for food and alcohol.
- Prepare alcohol or non-alcohol beverages for bar and restaurants patrons
- Interact with customers, take orders and serve snacks and drinks.
Loan Servicer
LoanDepot
10.2020 - 05.2022
- Assisted in the development of comprehensive training programs for newly hired loan servicers, ensuring a consistent approach to service delivery.
- Enhanced customer satisfaction by efficiently handling inquiries, addressing concerns, and providing timely updates on loan status.
- Reduced delinquencies with proactive communication strategies and tailored payment plans for borrowers facing financial difficulties.
- Responded to any of our “secured messages”.
Lead generator & Equipment Finance Manager
Socal Leasing
07.2009 - 12.2012
- Established and developed equipment vendor referral relationships
- Educated and advised customers on financing solutions
- Performed daily outbound calls to existing and prospective equipment vendors and customers
- Prospected, generated, qualified, processed and followed up on leads and appointments setting for the business
- Performed weekly marketing to continue rapport with previous clients.
Education
Highschool diploma -
El Rancho
Certified Court Reporter -
South Coast College
01.2010
Skills
- Strong interpersonal and communication skills
- Excellent organizational and multitasking skills
- Handles change and stressful environments with ease
- Determined and self-motivated
Activities
- Certified volunteer at El Monte Police Department
- Volunteer at Temple City Sherriff Station
- Missionettes Girls Ministry Leader
Timeline
Bartender/ Volunteer
Fraternal Order of Eagles- Azusa
05.2023 - 10.2023
Loan Servicer
LoanDepot
10.2020 - 05.2022
Bartender
Santa Anita Race Track
10.2015 - Current
Bartender & Associate Manager
TGIF
12.2012 - Current
Lead generator & Equipment Finance Manager
Socal Leasing
07.2009 - 12.2012
Highschool diploma -
El Rancho
Certified Court Reporter -
South Coast College
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