Ashly Gonzales
Glendora,CA
Summary
To obtain a position that will enable me to motivate, inspire, produce results, and grow within the company.
Overview
15
15
years of professional experience
Work History
Bartender
Santa Anita Race Track
Arcadia, CA
10.2015 - Current
- Served high customer volumes during special events and normal race days.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing any specialty cocktail mixes, and ensuing each guest is happy.
- Making cocktails as intended while maintaining ABC policies.
Bartender & Associate Manager
TGIF
12.2012 - Current
- Run daily promotions and quotas for team goals
- Maintain daily labor goal
- Opening and closing store
- Performs multiple safe and drawer audits daily
- Performs inventory for food and alcohol
- Prepared invoices for accounts payable and receivable
- Comply with all food and beverage regulations
- Assess customer’s needs and preferences and make recommendations
- Prepare alcohol or non-alcohol beverages for bar and restaurants patrons
- Interact with customers, take orders and serve snacks and drinks
- Excellent at hitting daily promotional goals.
Bartender/ Volunteer
Fraternal Order of Eagles- Azusa
Azusa, CA
05.2023 - 10.2023
- Ensured cash drawer and lotto banks were correct at opening and closing
- Opening and closing of the establishment
- Performs inventory for food and alcohol.
- Prepare alcohol or non-alcohol beverages for bar and restaurants patrons
- Interact with customers, take orders and serve snacks and drinks.
Loan Servicer
LoanDepot
Lake Forest, CA
10.2020 - 05.2022
- Assisted in the development of comprehensive training programs for newly hired loan servicers, ensuring a consistent approach to service delivery.
- Enhanced customer satisfaction by efficiently handling inquiries, addressing concerns, and providing timely updates on loan status.
- Reduced delinquencies with proactive communication strategies and tailored payment plans for borrowers facing financial difficulties.
- Responded to any of our “secured messages”.
Lead generator & Equipment Finance Manager
Socal Leasing
07.2009 - 12.2012
- Established and developed equipment vendor referral relationships
- Educated and advised customers on financing solutions
- Performed daily outbound calls to existing and prospective equipment vendors and customers
- Prospected, generated, qualified, processed and followed up on leads and appointments setting for the business
- Performed weekly marketing to continue rapport with previous clients.
Education
Highschool diploma -
El Rancho
Certified Court Reporter -
South Coast College
01.2010
Skills
- Strong interpersonal and communication skills
- Excellent organizational and multitasking skills
- Handles change and stressful environments with ease
- Determined and self-motivated
Activities
- Certified volunteer at El Monte Police Department
- Volunteer at Temple City Sherriff Station
- Missionettes Girls Ministry Leader
Timeline
Bartender/ Volunteer
Fraternal Order of Eagles- Azusa
05.2023 - 10.2023
Loan Servicer
LoanDepot
10.2020 - 05.2022
Bartender
Santa Anita Race Track
10.2015 - Current
Bartender & Associate Manager
TGIF
12.2012 - Current
Lead generator & Equipment Finance Manager
Socal Leasing
07.2009 - 12.2012
Highschool diploma -
El Rancho
Certified Court Reporter -
South Coast College