Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ash Hughes

Springfield,MO

Summary

  • Hardworking and reliable employee with a strong ability in communication and inventory control. Offering inventive insight (company growth) and a great work ethic. Highly organized, proactive and punctual with team-oriented mentality.
  • Motivated and resourceful Supply Chain Specialist with over a year of expertise managing customs compliance, inventory control, customer service and transportation logistics. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Reliable and dedicated leader seeking to leverage strong background into a buyer, planner or supply chain role with progressive organization.
  • Ambitious student pursuing Digital Arts degree eager to contribute developed knowledge in any role. Skilled in design and digital works (Adobe, Microsoft) in technological settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
  • Accomplished inventory cycle counter with a year of expertise in supply chain and operational management. Successfully led inventory relocation projects through transfers, cycle count reconciliation and leadership. Committed to developing cycle count teams and improving inventory accuracy processes which reduce cost, enhance service and increase performance.
  • Energetic cashier with two years of experience assisting customers in prime time settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.
  • Dedicated cashier with two years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
  • Reliable Truck Loader with a year of experience. Dedicated to lifting safety and loading efficiency with extensive knowledge of product packaging. Adept at staying efficient and positive after long hours.
  • A desire to be coached and mentored: I see potential in myself and enjoy growing that potential!
  • Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
  • Highly adaptable individual bringing 9 years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.

Overview

10
10
years of professional experience

Work History

Server

Alamo Drafthouse
Springfield, MO
03.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided exceptional service to high volume of daily customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Part-Time Manager

Aeropostale
Springfield, MO
08.2023 - 01.2024
  • Created eye-catching merchandise displays to entice customers into store.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Listened to customer needs to identify and recommend best products and services.
  • Operated register, handled cash and processed credit card transactions.
  • Managed a team of 10+ sales representatives, providing guidance and support.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Managed cash register operations using POS system and processed sales and returns.

Service Lead

Lolli And Pops
Springfield, MO
01.2023 - 08.2023
  • Conducted opening and closing duties to maintain smooth operations.
  • Reviewed customer feedback to better understand service capabilities requiring immediate improvement.
  • Interviewed and hired talented employees to grow department expertise and advance skills depth.
  • Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
  • Keep the team focused on guest engagement, sampling and sharing product knowledge.
  • Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example.
  • Assist in training, developing and motivating team members.
  • Assist the Store Manager with paperwork, ordering, inventory management.
  • Maintain visual and merchandising standards and ensure store cleanliness.
  • Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members.
  • Be a champion of the brand inside and outside of the store.
  • Passion for meticulous quality: an understanding that a strong organization creates a highly efficient team.
  • Oversaw daily operations by supervising and scheduling employees to monitor performance and assist customers efficiently.
  • Motivated teams by recognizing and rewarding excellence.
  • Finding problems and fixing them (inventory, utility, sales).
  • The ability to multitask: you can prioritize and execute at many different tasks each day
  • A positive attitude and fun-loving spirit! Having an optimistic outlook and embracing the ideal that work and fun do not have to be opposites.
  • Flexible availability: working at the busiest times, and flexing my availability to meet the needs of the business.
  • Minimized shrink by teaching staff anti-theft techniques, securing valuable items and auditing inventory regularly.
  • Resolved escalated issues and complex customer requests to satisfy customer needs.

Merchandise Coordinator

HomeGoods • (713) 371-2306
Cypress, TX
02.2022 - 12.2022
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Displayed appropriate signage for products and sales promotions.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Checked products for quality and accurate pricing.
  • Designed sales floor according to newest and most-sold products.
  • Updated seasonal displays for windows and mannequins to highlight current product lines.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Monitored various product markets and made orders and pricing accordingly.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Executed multiple projects simultaneously, coordinating and prioritizing tasks.
  • Gathered and analyzed demographic data based on income, average age and sell-through statistics.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

Supply Chain Associate/Truck Loader/Inventory Associate

Francesca's • (832) 721-2410
Houston, Texas
07.2020 - 01.2022
  • Facilitated and enhanced company operations by handling all aspects of supply chain management, including procurement, logistics, and recordkeeping.
  • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
  • Aligned production with demands by establishing priorities, maintaining equipment and calibrating equipment for optimal performance.
  • Enhanced supply chain processes at all levels, including strengthening planning procedures, organizing schedules and maintaining records.
  • Kept production quality, compliance and transportation consistent and in accordance with operational specifications.
  • Built upon supply chain management fundamentals to understand sourcing and supplier management and influence of electronic mediated environments.
  • Completed daily cycle counts of products, components and raw materials.
  • Provided subject matter expertise to different warehouse departments and assisted with areas such as shipping, receiving and general housekeeping to maintain efficient operations.
  • Adhered to all company equipment policies and safety procedures to avoid accidents and mishaps.
  • Removed pallets, freezer boxes and damaged products from returning trailers.
  • Tracked all merchandise movements and completed cycle counts.
  • Maximized truck space by loading efficiently.
  • Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
  • Returned unused or empty pallets back to correct warehouse space.
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Motivated team members to accomplish distribution performance goals and achieve inventory objectives.

General Merchandiser

Target
Cypress, TX
09.2019 - 01.2020
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Upheld stock levels and pricing for multiple product lines.
  • Built effective partner store relationships to improve customer satisfaction.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Placed prices and descriptive signage to enhance displays and promote items.

Cashier

Kroger
Cypress, TX
05.2015 - 11.2017
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed returned items in accordance with store policy.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.

Education

High School Diploma -

Cypress Ridge High School
Houston, TX
05.2017

Associate of Arts - Digital Media

Lone Star College System
Spring, TX

Some College (No Degree) - Digital Arts

Prairie View A & M University
Prairie View, TX

Skills

  • Systems and automation applications
  • Contract development and management
  • Financing structures
  • Financial management and reporting
  • Basic math
  • Coordination
  • Computer skills
  • Active listening
  • Organization
  • Time management
  • Relationship building
  • Customer service
  • Training & Development
  • Decision-making
  • Working collaboratively
  • Data management
  • Canon photography knowledge
  • Digital and print editing
  • Digital media expert
  • Apple and PC use expertise
  • Lightroom understanding
  • Creative Cloud expert
  • Graphic design principles
  • Conceptual graphics
  • Adobe Photoshop
  • Studio lighting master
  • Adobe Illustrator
  • Retouching master
  • Background in digital editing
  • Microsoft Office
  • Business Administration

Timeline

Server

Alamo Drafthouse
03.2024 - Current

Part-Time Manager

Aeropostale
08.2023 - 01.2024

Service Lead

Lolli And Pops
01.2023 - 08.2023

Merchandise Coordinator

HomeGoods • (713) 371-2306
02.2022 - 12.2022

Supply Chain Associate/Truck Loader/Inventory Associate

Francesca's • (832) 721-2410
07.2020 - 01.2022

General Merchandiser

Target
09.2019 - 01.2020

Cashier

Kroger
05.2015 - 11.2017

High School Diploma -

Cypress Ridge High School

Associate of Arts - Digital Media

Lone Star College System

Some College (No Degree) - Digital Arts

Prairie View A & M University

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Ash Hughes