Ash Susik-Floyd
Houston
Summary
Dependable and hardworking ER and Critical Care Transport Nurse with 20+ years of bedside experience and 5 years as a licensed paramedic. Skilled at leading teams, driving quality initiatives, and managing complex patient care and transport in high-acuity environments. I built my “dream role” around stability, work–life balance, and program development, but with my team now transitioning under EMS leadership, I am pursuing my master’s degree to prepare for new opportunities in leadership and program growth. Dedicated to advancing emergency and transport care while mentoring the next generation of nurses and paramedics.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Critical Care Transport Nurse Program Manager
Harris Health
05.2022 - Current
- Implemented quality improvement initiatives that enhanced STEMI patient care protocols, earning the AHA Get With The Guidelines Award for STEMI referring hospitals; introduced the Autolaunch process with parallel processing, quadrupling the number of patients meeting 30-minute Door-In Door-Out benchmarks.
- Hardwired a robust quality improvement process by ensuring 100% of ePCRs were peer-audited, aligning with ground transport quality metrics and advancing safe, high-reliability care.
- Directed a multidisciplinary team of EMTs, paramedics, and nurses, fostering collaboration and streamlining emergency response and transport for patients with time-sensitive medical emergencies.
- Developed and launched a two-year critical care transport curriculum, creating a structured training program for new staff that promoted advanced skill development and professional growth.
- Spearheaded retention-focused initiatives by mentoring and encouraging staff to pursue continuing education, resulting in 4 new EMTs, 5 new paramedics, and 10 RN-paramedics advancing their careers.
- Promoted a culture of professional development and supportive leadership, strengthening team engagement and improving program stability.
Critical Care Transport / ER RN
Harris Health Systems, Lyndon B. Johnson Hospital
07.2015 - 05.2022
- Delivered safe, high-quality intra- and interfacility critical care transport, specializing in time-sensitive emergent conditions, while collaborating with EMS teams to ensure continuity of care.
- Served as charge nurse and preceptor; trained, mentored, and onboarded new staff in protocols, best practices, and quality standards aligned with Harris Health System’s mission and values.
- Partnered with EC Educators to design and implement nurse engagement and quality initiatives within the Emergency Center, leading to measurable improvements in patient care.
- Led ER quality projects, including the 2020 Patient Satisfaction Improvement Initiative, driving scores from 56.7% to 72.6% and surpassing the system benchmark of the 60th percentile.
- Created a Restraint Documentation Quick Reference Guide that achieved 100% documentation compliance for 10 consecutive months in the Emergency Center.
- Engaged in ongoing professional development and organizational improvement by attending quarterly CCT SIMS education, monthly CCT Safety/Quality/Operations meetings, and contributing to the CCT Quality Committee.
- Supported hospital operations by maintaining communication with the transfer center and dispatch, assisting EMS reception, and ensuring timely coordination of patient movement.
Telephone Triage Registered Nurse
Medical Clinic Of Houston
09.2011 - 07.2015
- Coordinated day-to-day clinic activities and provided skilled, timely and emergency response on the clinic's Rapid Response Team.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Obtained case history and gathered triage information to determine appropriate avenue for care. Relayed triage information and facilitated communication between provider and patient concerning patient disposition. Evaluated patient histories, complaints and current symptoms.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Performed triage on incoming patients and determined severity of injuries and illnesses
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Assisted company transition from paper records to electronic medical records and completed subsequent training sessions for the entire clinic.
- Managed digitization of paper records. Served as liaison between end-users and health IT team.
- Applied medical subject matter knowledge to improve IT systems and functions.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
Trauma Unit/ Telemetry/ Med-Surg Registered Nurse
Shannon Hospital, Level III Lead Trauma Facility
05.2005 - 04.2011
- Delivered top-notch care exceeding department, hospital and Joint Commission standards.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Established my nursing practice and provided nursing care to cardiac, telemetry, med-surg, and multi-system trauma ICU patients at this Level III Lead trauma facility.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Strengthened training and nursing knowledge by taking part in patients recovering from Cath Lab, medical, surgical procedures.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Produced care plans in alignment with physical, psychosocial and learning needs of patients, achieving commendations for compassionate treatment.
- Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
- Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease, and cardiac dysrhythmia.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
- Followed all protocols to respond to irregular cardiac activity.
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition.
- Documented and interpreted heart rhythms and rates utilizing telemetry recordings.
- Notified providers of changes in cardiac rhythms and ectopy activity.
- Educated patients and families on diagnosis, traumatic injury processes, treatments and expected outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking and administration.
Education
Bachelor of Science - Nursing
Walden University
Minneapolis, MN09-2022
Paramedic - undefined
Crowder College
Neosho, MO05.2021
Associate of Applied Science - Nursing
Angelo State University
San Angelo, TX05.2006
Skills
- Registered Nurse (RN) – Active
- Emergency Medical Technician–Paramedic (EMT-P) – TX
- Certified Flight Registered Nurse (CFRN) – BCEN
- Trauma Certified Registered Nurse (TCRN) – BCEN
- Certified Emergency Nurse (CEN) – BCEN
- Advanced Cardiovascular Life Support (ACLS) – AHA
- Pediatric Advanced Life Support (PALS) – AHA
- Trauma Nursing Core Course (TNCC) – ENA
Certification
- RN Licensure - Texas Board of Nursing - Excellent
- CEN - Certified Emergency Nurse - Excellent
- TCRN - Trauma Certified Registered Nurse - Excellent
- Goal - 01/31/22 - CFRN - Basic
- Goal - 01/31/22 - LP/NATreg - Basic
- Goal - 04/15/22 - BSN - Basic
- TNCC - Excellent
- PALS - Excellent
- ACLS - Excellent
- BLS - Excellent
Timeline
Critical Care Transport Nurse Program Manager
Harris Health
05.2022 - Current
Critical Care Transport / ER RN
Harris Health Systems, Lyndon B. Johnson Hospital
07.2015 - 05.2022
Telephone Triage Registered Nurse
Medical Clinic Of Houston
09.2011 - 07.2015
Trauma Unit/ Telemetry/ Med-Surg Registered Nurse
Shannon Hospital, Level III Lead Trauma Facility
05.2005 - 04.2011
Paramedic - undefined
Crowder College
Associate of Applied Science - Nursing
Angelo State University
Bachelor of Science - Nursing
Walden University