Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AssistantManager

Ashlynn Scott

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Knowledgeable and dedicated customer service professional with extensive experience in the sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience

Work History

Rail Loader

Wallenius Wilhelmsen Solutions
01.2019 - Current
  • Operated equipment while observing standard safety procedures.
  • Assembled orders and Loaded units for shipment.
  • Arranged shipment at destination according to customer requests and instructions.
  • Used handheld scanners to efficiently track and maneuver units throughout distribution network.
  • Verified quantity and description of units received by checking units against shipping list.
  • Moved vehicles to shipping point sorting them by shipping destinations.
  • Preformed regular scheduled maintenance on units til they were ready to pe shipped.
  • Verified quantity and description of materials on vehicle by checking merchandise against order list for vehicle.
  • Strapped items down by locking chalks and breaks to secure throughout transportation.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assisted truck haulers in assembling, locating, and checking units ready for shipment.
  • disconnected and reconnecting sitting units til they are ready to be shipped
  • Move units to plant and back to shipping yard when there are defects or missing parts needing to be rectified.
  • Navigated straightest route to reduce mileage on shipping vehicles and speed up process to get to shipping point.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Drove vehicles to deliver units and picked-up rejected or defective units for return to plant.

Contracted Driver

Ranstad Staffing Agency
09.2018 - 01.2019
  • Delivered units to destination on time and in excellent condition for customer.
  • Inspected units before and after trips to identify quality and handle regular upkeep.
  • Made sure units were in shipping mode at shipping points before being loaded o trains and trucks.
  • Upheld high standards of professionalism and discretion when working for customer.
  • Minimized liability by consistently following road rules when driving.
  • Updated personal logs accurately and according to daily requirements at end of shift.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.

Sales Associate

Magical Vapors
02.2017 - 09.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and called other stores for merchandise to check for stock.
  • Answered customer questions regarding products, accessories and proper care and maintenance for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Check and verified proof of age for tobacco sales.
  • Prepared merchandise for sales floor by pricing and entering in system
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Sales Associate

Saffire Vapor
08.2015 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Checked and verified costumers age for tobacco sales.
  • engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Stocking Associate /Cashier/Sales Associate

Ross Dress For Less
04.2015 - 11.2015
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained as Stocking Associate and provided back-up coverage to provide customers with optimal support.
  • Assisted Lead in Unloading and sorting freight to proper locations for unboxing and sorting freight by location in aisles.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Collected and authorized payments of guests.
  • Completed inventory counts and prepared for inventory.

Sales Associate/Balloon Handler/Team Lead

Party City
10.2011 - 05.2015
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Led team of up to 10 members while providing exceptional customer service.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Solved customer challenges by offering relevant products and services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Processed product returns and assisted customers with other selections.
  • Loaded and unloaded merchandise using ladder
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders and organized finished products to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Prepared large cash deposits with zero discrepancies.
  • Maintained cash drawers and safe counts by company standards and research/solve any discrepancies found at opening and closing of shifts.
  • Checked and Maintained safe and cash drawer counts from opening and closing of store following company policies and procedures.

Education

High School Diploma -

Siegel High School
Murfreesboro, TN
05.2012

Skills

  • Funds Reconciliation
  • Customer Care
  • Customer Loyalty
  • Stocking and Replenishing
  • Service Standard Compliance
  • Retail Store Support
  • Sales Expertise
  • Inventory Control Processes
  • Shipping and Receiving Understanding
  • Special Requests
  • Operational Efficiency
  • Customer Service Excellence
  • Professional Relationships
  • Special Assignments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Rail Loader

Wallenius Wilhelmsen Solutions
01.2019 - Current

Contracted Driver

Ranstad Staffing Agency
09.2018 - 01.2019

Sales Associate

Magical Vapors
02.2017 - 09.2018

Sales Associate

Saffire Vapor
08.2015 - 01.2017

Stocking Associate /Cashier/Sales Associate

Ross Dress For Less
04.2015 - 11.2015

Sales Associate/Balloon Handler/Team Lead

Party City
10.2011 - 05.2015

High School Diploma -

Siegel High School

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Ashlynn Scott