ASHA AKINYELE
Detroit,,MI
Summary
Detail-oriented and thorough human resources professional bringing in-depth understanding of strategic approaches in team member engagement, employee relations, talent acquisition, L&D, benefit administration, and Diversity, Equity and Inclusion initiatives. Focused on strengthening business procedures for behavioral and performance occurrences and attrition within the company. Skilled in timely communication, partnership/brand management, implementing and strategizing programs that support development of employees, finding and matching skilled talent with perspective roles, investigating concerns, resolving disputes, and developing and implementing innovative solutions.
Overview
11
11
years of professional experience
3
3
Certification
Work History
People Operations Partner
We Are Rosie
Atlanta, GA
05.2022 - Current
- Oversees the People Operations department and responsibilities including employee relations, total rewards, compliance, DE&I, team member experience, benefits, HRIS management, compensation and employment & labor relations laws (federal, state, and local).
- Leads a team of People Operations Coordinators and POps Interns who partner and collaborate closely with other teams in the business (Marketing, Finance, Sales, Talent Experience, etc.) to analyze development needs and create better earning and development solutions.
- Partners with leadership and utilizes data to identify skill and capability gaps, key talent, retention risks, and engagement opportunities.
- Builds and implements people experience platforms such as Paychex Flex, Workday, JustWorks, Udemy, Culture Amp, Bamboo HR, Ramp, and Nectar.
- Supports the implementation of People Operations processes, projects, and programs.
- Utilizes data and analytics to build measurable insights in support of strategic people priorities.
- Conducts prompt and thorough investigations into sensitive employee relations issues, and make objective recommendations based on findings. Including conducting initial interviews, collecting evidence, writing investigation reports, and delivering debriefs with relevant business partners.
- Provides hands-on coaching and guidance to employees looking to either grow in their current role or for a career change.
- Manages the exit interview processes while focusing on retention trends and what's needed in order to take a proactive approach to resolve future issues.
- Conducts audits to ensure compliance with the EEOC, DOL and other state and federal agencies.
- Devises programs to develop executive potential among employees in lower-level positions.
- Develops, recommends, and implements policies with the goal of increasing employee satisfaction and engagement.
- Builds and scales Learning & Development programs while creating a positive learning culture.
- Leads training courses through some of the top Learning & Development systems such as Justworks and Udemy.
- Experience with Virtual Instructor-Led Training Tools such as MS Teams and GoToWebinar.
- Builds, manages, and continually updates systems and processes for the entire employee lifecycle, including onboarding, internal operations, employee experience, and offboarding.
- Cultivates business partnerships to build lasting relationships with internal and external parties.
- Strong communication, organization, project management, and partnership skills.
- Collects and analyzes market research data for use in forecasting.
- Plans and facilitates meetings with C-Level executives to share plans and explain talent initiatives for the success of the business.
- Suggests and offers specific training programs to help workers maintain or improve job skills.
- Assesses training needs of the team through surveys, and interviews with employees or focus groups.
Team Relations Specialist
Quicken Loans
Detroit, MI
07.2020 - 05.2022
- Provided effective coaching to leaders on team and employee development.
- Responded promptly to employee issues and complaints, investigate/follow up as needed, and take appropriate actions to ensure legal compliance and alignment with company values.
- Advocated for Diversity, Inclusion & Belonging initiatives to build a workforce and culture where representation matters and employees accept and respect each other’s differences.
- Initiated core HR processes, including performance management and coaching, succession planning, employee retention, talent acquisition, change management, DEI and company culture.
- Conducted multiple stay and exit interviews per week and reported trends on a monthly basis.
- Partnered with the Talent Acquisition, Compensation, Learning & Development, and other specialist functions to assist managers in identifying and meeting their talent and retention needs.
- Analyzed internal transfer and promotional trends.
- Provide superior internal client service to all team members and team leaders on Team Relations issues by answering questions and giving general direction on issues, including attendance, behavior, performance, completion of projects and misconduct.
- Managed all team relations projects including, communication with business leaders, project delegation and overseeing performance and deadlines until project is complete.
- Provided team members with information regarding leave of absence, accommodations, benefits, payroll, EAP, etc.
- Provided support and follow up for tracking incidents and information by entering issues and updating statuses in HR OnBase, GRACIE, and ServiceNow.
- Maintained productive working relationships and high-level communication with business leaders and top executives.
- Assisted with conducting the new-hire orientation program (JumpStart), coordinating Community Relations volunteer events, and planning Fun Committee activities to increase team member engagement.
- Serves as the Team Relations Representative for the Team Member Resources Network who’s primary focus is Diversity, Equity, and Inclusion.
HR Background Analyst
Quicken Loans
Detroit, MI
01.2020 - 07.2020
- Conducted the pre-hire process for new hires and maintained clear lines of communication with the Talent Acquisition Specialists, Onboarding Coordinators, hiring managers and candidates.
- Participated and contributed on special project teams within the HR function and potentially cross-functional initiatives.
- Responsible for data audits, extraction, translation, and analysis to support decision making and hiring decisions in the business.
- Conducted regular internal audits within the HRIS to validate consistency and accuracy across people data.
- Completed a social media, HR Onbase, DIFS, FHSA, and Freddie Mac audits on perspective candidates.
- Worked with recruiting partners and third party vendors to obtain missing information.
- I9 data collection and input.
Manager, Human Resources Business Partners
Crowne Plaza Detroit Downtown Riverfront
Detroit, MI
08.2018 - 01.2020
- Handled all HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
- Leveraged workforce trends and data to provide meaningful insight and guidance to people leaders
- Managed employee relations cases and investigations including performance management, conflict resolution, and employee concerns
- Led and supported projects for the broader HR function, including DEI initiatives.
- Maintained relationships between external companies in order to meet the needs of our employees such as Blue Cross Blue Shield of MI, Paychex Flex and different 401k administers.
- Led the development and execution of targeted interventions related to organizational performance, process improvement, learning, leadership, employee development, and high performing teams.
- Developed and initiated new hiring and recruitment policies.
- Analyzed and initiated a more streamlined Open Enrollment process including meeting with several of the largest medical, vision and dental providers such as Delta Dental, VSP, BCBS, and United Healthcare.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Managed and updated recruitment ATS and CMS software.
- Facilitated new hire orientations, processed transfers and managed employee separations.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Initiated and managed the Team Member Rally Program which included event planning and working with third party vendors to ensure success of all events.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Created compensation and benefits structures to align with market conditions and budget demands.
Talent Acquisition Specialist
Sun Communities
Southfield, MI
03.2017 - 08.2018
- Project initiation and delegation for direct reports.
- Placed and managed contract and temporary team members with assignments according to schedule, business needs, and client preferences.
- Screened and selected candidates against established criteria.
- Full cycle recruitment process, including recommending final candidates, issuing offer letters, onboarding, and new hire orientation.
- Maintained professional communication throughout recruiting process with candidate and hiring managers.
- Managed the company's internal recruiting and transfer process.
- Conducted and coordinated phone interviews, video screens, and onsite interviews with qualified candidates.
- Administered pre-employment screening processes, which included initiating and reviewing assessment testing, background check, and pre-hire drug screening.
- Ensured compliance with all regulations, policies, and best practices related to recruitment, hiring and employment.
- Participation in career fairs on a monthly basis.
- Managed the candidate pipeline through systems like Indeed, Career Builder, Taleo and Workday.
- Oversaw all HR recruiting and staffing needs for 1000+ hiring managers across 354 locations.
Human Resources Business Partner
MGM Grand Detroit
Detroit, MI
10.2016 - 01.2017
- Resolved understaffing issues, disputes, employee terminations and disciplinary processes.
- Partnered with the leadership team and functional managers to resolve employee relations issues; provide coaching and counseling to management and staff.
- Proactively engaged with leaders on people strategy through workforce planning, organization design, and structure.
- Conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
- Supported hiring managers in assessing their current team and understanding which roles to hire for.
- Creation of New Hire Paperwork packets and applications.
- Applicant tracking data entry.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Conducted phone interviews as the first step in the hiring process.
Human Resources Generalist
Heritage Youth Program
Detroit, MI
05.2012 - 05.2016
- Maintained and filed employee records.
- Conducted exit interviews upon an employees separation from the company.
- Pre-screened resumes and sourced candidates through various recruiting channels including social media and a variety of job boards.
- Conducted phone screens.
- Direct person of contact for employment and enrollment opportunities.
- Maintained current understanding of state and federal policies such as EEO and ADA.
- Created and enforced HR policies and procedures across organization.
Education
Bachelor of Arts - Communication Studies
Wayne State University
Detroit, MI05.2016
Master of Arts - Employee and Labor Relations/Organizational Communication
Wayne State University
Detroit, MI12.2019
Skills
- Leadership
- US employment law and HR practices
- Experience with SaaS platforms such as Workday, Salesforce, ClickUp, ServiceNow, Slack, DocuSign, CultureAmp & more
- Total Rewards
- Experience at a high-growth start-ups
- Investigation Discovery
- B2B Relationship Management
- Learning & Development
- Team member engagement
- Compliance
- Establishing and developing strategic relationships with internal and external business partners
- Career Coaching
- Program/Project Management and Delegation
- Recruiting and Interviewing
- Identifying and analyzing the needs of team members and clients
- Diversity, Equity, Inclusion & Belonging Initiation
Certification
- Certified Recruiting Professional (CRP) Certification; Recruitment Education Institute, 2020
- Results-Based Interviewing (REI) Certification; Recruitment Education Institute, 2020
- Diversity, Equity, and Inclusion in the Workplace Certification; University of South Florida, 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
People Operations Partner
We Are Rosie
05.2022 - Current
Team Relations Specialist
Quicken Loans
07.2020 - 05.2022
HR Background Analyst
Quicken Loans
01.2020 - 07.2020
Manager, Human Resources Business Partners
Crowne Plaza Detroit Downtown Riverfront
08.2018 - 01.2020
Talent Acquisition Specialist
Sun Communities
03.2017 - 08.2018
Human Resources Business Partner
MGM Grand Detroit
10.2016 - 01.2017
Human Resources Generalist
Heritage Youth Program
05.2012 - 05.2016
Bachelor of Arts - Communication Studies
Wayne State University
Master of Arts - Employee and Labor Relations/Organizational Communication
Wayne State University
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