To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Sr. Office Assistant
County Of Sacramento
SACRAMENTO, CA
03.2015 - Current
Triaged average of 2,600 disease incidents annually using CalREDIE (California Reportable Disease Information Exchange).
Interacted with customers by phone, email or in-person to provide information.
Maintained company handbook to outline policies and provide insights to company mission and values.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Entered patient data using CalREDIE, following procedures to keep information private.
Developed presentations and generated reports to facilitate office operations.
Operations Support
EPIC Insurance Brokers
SACRAMENTO, CA
05.2012 - 03.2015
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and submitted purchase orders to maintain stock levels.
Managed relational database to store information for reference, reporting and analysis.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Set up conference rooms, technology and materials to facilitate meetings.
Screened visitors and issued badges to maintain safety and security.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Maintained servers and systems to keep networks fully operational during peak periods.
Information Representative/Administrative Support Assistant
California State University: Sacramento & San Jose
Sacramento And San Jose, CA
08.2002 - 05.2012
Maintained consistent and efficient flow of human resources information throughout departments by updating corporate intranet.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and submitted purchase orders to maintain stock levels.
Ensured delivery of COBRA notices in a timely manner.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
Verified administrative information in PeopleSoft (CMS), contacting employees and student assistants to maintain accuracy.
Education
Business Management Data Science
Eastern Gateway Community College
Steubenville, OH
01.2022 - Current
Business Management
University of Arizona Global Campus
05.2016 - 04.2017
Foundations of Business
University of Phoenix
Tempe, AZ
08.2011 - 09.2012
Skills
Compensation and Benefits
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Software
Microsoft Office
PeopleSoft CRM
Payroll Management Information Systems
Applied Systems; The Agency Manager
CalREDIE
Patagonia Health EHR
Timeline
Business Management Data Science
Eastern Gateway Community College
01.2022 - Current
Business Management
University of Arizona Global Campus
05.2016 - 04.2017
Sr. Office Assistant
County Of Sacramento
03.2015 - Current
Operations Support
EPIC Insurance Brokers
05.2012 - 03.2015
Foundations of Business
University of Phoenix
08.2011 - 09.2012
Information Representative/Administrative Support Assistant
California State University: Sacramento & San Jose