Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asha Muhammad

Charlotte,NC

Summary

Versatile professional with experience in dance, customer service, package handling, and serving. Skilled in choreography, conflict resolution, and maintaining a safe work environment. Bringing strong work ethic, effective communication, and a proactive approach to new opportunities.

Overview

8
8
years of professional experience

Work History

Dancer

Self-employeed
04.2019 - Current
  • Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
  • Developed strong relationships with fellow performers and production staff to foster a positive working environment.
  • Enhanced students'' self-awareness, confidence, and self-esteem through engaging yoga activities.
  • Increased overall client wellness through personalized yoga sessions focused on mental, emotional, and physical wellbeing.

Customer Service Representative

Percepta
01.2023 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Package Handler

Amazon
01.2021 - 06.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.

Server

Cypress of Charlotte
04.2016 - 11.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

West Charlotte High Xchool
Charleston, NC
06.2017

Skills

  • Stage presence
  • Discipline
  • Choreography
  • Flexibility and Agility
  • Effective Communication
  • Audience Engagement
  • Strong Work Ethic
  • Cash Handling
  • Exceptional customer service
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Patience and Empathy
  • Age-Appropriate Activities
  • Early Childhood Education
  • Hygiene practices

Timeline

Customer Service Representative

Percepta
01.2023 - 07.2024

Package Handler

Amazon
01.2021 - 06.2022

Dancer

Self-employeed
04.2019 - Current

Server

Cypress of Charlotte
04.2016 - 11.2020

High School Diploma -

West Charlotte High Xchool
Asha Muhammad