Asha Simmons
Charlotte
Summary
Accomplished professional with extensive experience in team leadership and customer satisfaction at Levy Restaurants. Expertise in point-of-sale systems and inventory management, resulting in improved operational efficiency. Certified in ServSafe food handling and alcohol service, ensuring compliance with industry standards. Proven ability to foster team collaboration and achieve sales targets, contributing to overall business success.
Overview
5
5
years of professional experience
Work History
Short Order Cook
Levy Restaurants
Charlotte
01.2023 - Current
- Developed diverse menu items, including sandwiches and fried foods, in fast-paced environment.
- Ensured food quality by maintaining accurate portion control and timely preparation.
- Maintained cleanliness and organization of workstation to comply with health standards.
- Assisted in inventory management through tracking and restocking of ingredients and supplies.
Concessions/Bar Supervisor
Levy Restaurants
Charlotte
01.2022 - Current
- Oversaw daily operations of a team exceeding 100 members, ensuring compliance with company policies.
- Provided training and mentorship to new employees on point-of-sale systems and customer service protocols.
- Monitored employee performance, delivering constructive feedback to boost efficiency and quality of service.
- Resolved escalated customer complaints while implementing solutions to improve satisfaction levels.
- Processed over 100 transactions daily with exceptional accuracy and efficiency.
- Managed cash register operations, ensuring accurate end-of-shift revenue for all payment types.
- Assisted in restocking shelves and organizing displays to maintain store cleanliness.
- Collaborated with team members to achieve sales targets and enhance daily operations.
Cashier
Levy Restaurants
Charlotte
01.2021 - 01.2022
- Delivered prompt and friendly service to customers, building lasting relationships and fostering repeat business.
- Operated the POS system efficiently, handling cash, credit, and return transactions.
- Supported inventory management by monitoring stock levels and assisting with regular audits.
- Trained new team members on POS procedures, company policies, and customer service standards.
Education
High School - High School Curriculum
Queens Grant Prep High School
Matthews, NC06-2016
Skills
- Microsoft Office proficiency
- BirchStreet data management
- Point-of-sale systems
- Physical lifting capacity (up to 50 lbs)
- ServSafe alcohol certification
- ServSafe food handlers certification
Awards
Employee of the Month: Levy/Hornets Sports and Entertainment (Charlotte Hornets), 04/01/23
Timeline
Short Order Cook
Levy Restaurants
01.2023 - Current
Concessions/Bar Supervisor
Levy Restaurants
01.2022 - Current
Cashier
Levy Restaurants
01.2021 - 01.2022
High School - High School Curriculum
Queens Grant Prep High School