Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Asha Taylor

Riverview,FL

Summary

Dispatch Coordinator with extensive experience at Transportation Services Unlimited, delivering over $630K in savings through optimized routing strategies. Proficient in CRM and ERP systems, excelling in customer service and conflict resolution. Demonstrated ability to maintain efficient operations and enhance client satisfaction in high-pressure environments.

Overview

9
9
years of professional experience

Work History

Dispatch Coordinator

Transportation Services Unlimited / ANT2
Palmetto, FL
02.2023 - Current
  • Coordinated daily product deliveries for over 30 drivers, optimizing routes based on customer demands.
  • Prepared trip sheets and bills of lading, reconciling incoming and recurring orders.
  • Ensured strict adherence to DOT and safety regulations across all operations.
  • Organized technician assignments for repairs and new installations, managing parts and equipment orders.
  • Handled environmental incidents and addressed distressed clientele effectively.
  • Analyzed customer needs using Acumatica FS ERP, driver tracking software, and tank monitoring systems.
  • Maintained over 40 spreadsheets simultaneously, demonstrating strong data entry skills.
  • Achieved savings exceeding $630K while establishing highest efficiency among seven chemical plants.

Office Manager / Administrative Receptionist / Dispatcher

HTP, LLC
Tampa, US
04.2020 - 02.2023
  • Directed operational activities at pet and human crematory, ensuring exceptional service quality.
  • Managed coordination of driver routes with veterinary clinics for optimal efficiency.
  • Maintained supportive client relations throughout grieving phases, providing necessary comfort.
  • Utilized CRM and POS systems to protect client confidentiality and improve workflows.
  • Dispatched drivers for timely retrieval of deceased pets from client residences.
  • Ensured adherence to high standards through attention to detail in service delivery.
  • Promoted positive employee relations to create a collaborative work atmosphere.

Front End Supervisor and Administrative Assistant

Adogable Pets
Sun City Center, US
01.2016 - 01.2018
  • Oversaw operations and management of business activities as required.
  • Coordinated hiring and training for all front-end staff.
  • Managed scheduling, bookkeeping, POS transactions, and communication via phone and email.
  • Resolved customer inquiries and issues while overseeing facility maintenance.
  • Facilitated dog walking, grooming, training, transport, and in-home caregiving services.
  • Directed inventory management and order fulfillment while driving sales through new promotions.
  • Organized special events to enhance customer engagement.
  • Conducted performance evaluations for a team of 15+ employees; created staff schedules based on operational needs.

Education

High school or equivalent -

Riverview High School
Riverview, FL
01.2012

Skills

  • Computer proficiency
  • Administrative leadership
  • Customer service excellence
  • Conflict resolution strategies
  • Organizational skills
  • Time management techniques
  • CRM and ERP systems

Additional Information

References Upon Request

Timeline

Dispatch Coordinator

Transportation Services Unlimited / ANT2
02.2023 - Current

Office Manager / Administrative Receptionist / Dispatcher

HTP, LLC
04.2020 - 02.2023

Front End Supervisor and Administrative Assistant

Adogable Pets
01.2016 - 01.2018

High school or equivalent -

Riverview High School

Similar Profiles

CREATE PROFILE
Asha Taylor