ASHA CHUNGATH VARIJAKSHAN
Doha
Summary
In the interest of exploring management position opportunities within your organization, I have enclosed a copy of my CV, briefly describing my qualifications and credentials.
As my CV indicates, I have a solid background in food safety and quality management in hospital and inflight catering supervision and customer services. I enjoy interacting with people, utilizing my abilities in a hands-on approach toward initiating and administrating quality systems. I am a resolute advocate in training individuals within the organization and I have devised and implemented a number of training seminars in my career, with outstanding results.
I am also a practical leader that develops her team in a way that will enhance their abilities by empowering them to take on challenges and coach them as required with the experience and knowledge I have gained from past projects.
I also believe that improving my skills is vital to my career development. I have recently completed comprehensive training programs in the following areas from Franklin Covey:
- Leadership
- Individual Effectiveness
I have found this training to be extremely valuable and look forward to further enhancing my expertise with additional education.
My experience also includes extensive experience in implementing and maintaining ISO FSMS AND QM Systems. I have implemented a number of food safety and quality management systems based upon the ISO Standards. I have had experience working with team that had virtually no quality system. I am pleased to convey that, with the systems that I created, we managed to have attained HACCP and ISO 22000:2005 certification in a matter of months and with my assistance, have maintained these systems for years.
Overview
20
20
years of professional experience
Work History
Food Hygiene Supervisor
Hamad Medical Corporation
Doha
07.2011 - Current
- Audit team lead, manages quality auditors and their inspection schedules, evaluate team reports, training needs and opportunities to develop the team.
- Perform KPI inspections at various HMC facilities and submit reports accordingly.
- Leading the team during external, regulatory audits and internal audits.
- Developed and maintained department policies and procedures.
- Establish and lead the Continuous Improvement Team. A cross-functional, multi-disciplined team that investigates and develops resolution for internal issues, as well as customer complaints.
- Develop and implement instructional training to clarify food safety and quality procedures, policies and requirements, relating to both product quality and food safety.
- Utilize statistical datas to develop breakthrough quality improvements.
- Consistent year-to-year improvements in all quality measures over the past twelve (12) years
- Coordinate the resolution of customer complaints utilizing formal root cause analysis.
- Direct and supervisor team of food safety professionals
Quality Controller
Emirates Flight Catering
Dubai
12.2003 - 09.2010
- Follow-up on the audit results and reply the clients on the actions taken for the observations or NCRs raised during the external and internal audits.
- Raise glitch and non-conformance reports with respect to quality and food safety procedures and practices during routine inspections.
- Liaised with airline customers to arrange satisfaction surveys to resolve customer complaints.
- Co-ordinate with the Training department and conduct Quality assurance courses.
- Monitored product standards and quality-control programs.
- Compiling and preparing the Quarterly Analysis of the Hygiene and Quality Inspection reports (Supplier Audits, Traceability, Production and Flight Handling Reports etc).
Education
Bachelor of Science - Biochemistry
UNIVERSITY OF MADRAS
CHENNAI04.2003
Associate of Science - Medical Laboratory Technology
LOYOLA COLLEGE
CHENNAI04.2002
Skills
- Project management
- Superb time management skills
- Risk management
- Lean Management
- Management Experience
- 5S Methodology
- Policy Reinforcement
- Cause and Effect Analysis
- Data Analysis
- Data Collection
- Employee Supervision
- Quality Assurance
- In-depth FSMS & QMS Auditing knowledge
- Clean Working Environment
- Work Procedures
- Process Flow
- Continuous Improvement Projects
- Quality Procedure Expertise
- Cross-Functional Operations
- Responsible for ISO Systems Management
Accomplishments
Recipient of one of the HMC's prestigious STARS OF EXCELLENCE AWARD - 2015.
Recipient of multiple appreciation certificates for excellent performances 6 times.
Appreciation certificate for the contribution during the the COVID pandemic in the year 2020 and 2021.
Appreciation Certificate for being part of the international aerospace exhibition in Dubai.
Certified In-house Trainer for REHIS Intermediate Food Hygiene Course for Supervisory Level
Certification
IRCA accredited Lead Auditor Training in ISO 22000:2018 Food Safety Management System
IRCA accredited Internal Auditor Training in ISO 9001:2015 Quality Management System
IRCA accredited ISO 9001:2015 Quality Management System Transition Training
IRCA accredited ISO 22000:2018 Food Safety Management System Transition Training
Level 4 in Hazard Analysis Critical Control Point (HACCP)
REHIS Intermediate Food Hygiene Course, Scotland.
HACCP Implementation in Food Services & Catering
Executive Secretarial Training – NADIA Training Institute, Dubai, UAE
P G Diploma in Computer Application, Chennai, India.
FranklinCovey Leadership Training
FranklinCovey Individual Effectiveness Training
Supervisory Skills
Train the Trainer
Group Training Techniques
Effective Communication
Problem Solving Skills
Languages
Malayalam
Native language
Tamil
Proficient
C2
English
Advanced
C1
Hindi
Upper intermediate
B2
Timeline
Food Hygiene Supervisor
Hamad Medical Corporation
07.2011 - Current
Quality Controller
Emirates Flight Catering
12.2003 - 09.2010
Bachelor of Science - Biochemistry
UNIVERSITY OF MADRAS
Associate of Science - Medical Laboratory Technology
LOYOLA COLLEGE