Highly motivated professional with excellent communication, effective leadership and interpersonal skills looking to secure a full time position with an organization with a strong focus. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lounge Operations Manager
Noblemen’s Lounge
Pittsburgh, Pennsylvania
05.2024 - Current
Negotiated contracts with vendors for food ingredients, beverages, entertainment services
Implemented new menu items based on customer feedback and market trends
Monitored staff performance, providing feedback and coaching when needed
Reviewed monthly sales projections against actual results to evaluate performance objectives
Worked closely with management team to develop long-term business strategies for success
Human Resources Employment Coach (Remote)
Instawork
San Francisco, CA
06.2022 - 05.2024
Conducted job interviews
Assessed candidates qualifications and fit for a position
Coordinated and scheduled interviews
Communicated with hiring managers
Provided feedback to candidates
Recruited qualified candidates
Assisted clients with understanding the job market, available resources, and potential career paths
Conducted individual and group job coaching sessions to assist clients in developing their professional skills
Identified training needs of employees who are transitioning into new roles or responsibilities.
Explained goals and expectations required of trainees
Participated in and attended meetings or seminars to obtain information for use in training programs
Implementation Coordinator
Bylight Professional IT Services
Hanover, MD
08.2019 - 09.2021
Provided overall implementation coordination support to the project and project lead
Responsible for the overall direction, management, communication, coordination of deliverables, logistics, and accountability of project oriented work in conjunction with tracking key milestones and schedule project resources to meet the needs of customers
Second-tier responsibility for overseeing all professional field services support provided to DISA with regard to all DISA programs
Provided Project Management support, to include developing and maintaining integrated master schedules, creating and submitting program related documentation, preparing and presenting briefings, providing full conference/meeting support, customer outreach, and preparing senior level strategic briefings and metrics as required by the Government
Ensured the completion and integration of multiple complex
Provided analysis and recommendations in support of the resolution of IT-related problems; executing the recommendations as directed by the client
Provided project management strategic communications support, to include policy, process and Standard Operating Procedures (SOP) review and development
Acted as point of contact for the project in meetings, when working with ICCC, the site points of contact, and as required to support the project
Monitored the status of projects; manages schedules and prepares status reports
Monitored the assessment of project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives Ensures production schedules are met or exceedes
Coordinated resolution of deliverable-related problems
Provided proactive and responsive customer focused leadership, reaching back to corporate resources to mitigate risks and resolve any issues that may
Security Analyst
Apex Solutions
Ft. Meade, MD
01.2019 - 08.2019
Ensured all visiting personnel sign in and out in accordance
Managed the entry and exit security for government facility
Patrolled interior and exterior of buildings to include parking areas
Performed magnetometer and x-ray inspections, respond to alarms
Use JPAS to issue clearance badges
Performed various RAM as instructed
Maintained daily logs
Document Coordinator
Vandegrift Forwarding
Baltimore, MD
02.2018 - 01.2019
Inspected manifests and documents pertaining to imports
Coordinated documents and create files
Created billing documents
Scanned and process documents to VFI Track
Security Officer Supervisor (Part-Time)
Securitas Security Services USA, Inc
Columbia, MD
09.2016 - 09.2018
Ensured all visiting personnel sign in and out in accordance with approved processes
Escorted and announce the presence of un-cleared personnel when entering secured areas
Prevent the entrance of unauthorized items and personnel
Conducted cleared, un-cleared interior and exterior facility rounds
Patrolled outside areas in accordance with security procedures and parking regulations
Received, safeguard and notify appropriate personnel of official correspondence, packages and messages
Report fire, safety hazards and illegal activities
Logged, report and secure unlocked/unprotected Restricted Areas, Vaults, Safes, and Classified Material
Monitored and provide timely response to System Alarms, Surveillance Cameras and Access Controlled Entrances
Wrote required reports and complete forms manually and electronically
Observed and reports activities and incidents
Perform other duties as directed by the Branch Manager, Program Manager, FSO and Site Supervisor
Executive Administrative Assistant & Public Relations Coordinator
Big Ace Trucking, Inc.
Glen Burnie, MD
04.2014 - 02.2018
Managed administrative processes
Processed all incoming and outgoing mail
Managed verification and submission of T&A sheets
Calendar management
Processed expense reports & invoices
Managed Customer Database & Company Equipment
OSHA Rep (Safety and Health Officer)
Managed daily operations for the office and work oversite
Facilitated and preformed quality assurance manager various projects
Assisted management with company briefings, budget date, defining operation processes, and developing yearly highlights
Configuration Data Manager & Resume Processor
Computer Sciences Corporation
Hanover, MD
03.2007 - 02.2014
Assisted Program Manager with recruiting and program security
Analyzed, reviewed, edited, and revised monthly status reports
Maintained a physical and electronic inventory report and master files
Processed and routed technical task orders for the Governments fiscal year
Reviewed and qualified resumes against GSA/PES schedule
Prepared and processed paperwork for Green Badge approval
Completed ongoing audits to ensure that all employees qualify according to the applicable schedule
Conducted department stand up meetings
Prepared weekly and monthly reports
Processed ROMS and BOE's for DO's and TTO extensions
Managed data accuracy in the CPRL software system
Processed and maintained information on Flash Reports
Created purchase request orders through Cost Point
Created new employment requisitions and assisted with resume processing for proposals
Received, recorded, and tracked all CRs submitted for Configuration Control Board (CCB) for consideration
Education
Business/Finance -
COMMUNITY COLLEGE of ALLEGHENY COUNTY
08.2006
Skills
FosterClient vendor relationships
Inventory report generation
Project management
Team liaison
Microsoft Word
Excel
QuickBooks
Microsoft Outlook
Power Point
CostPoint
CMIS
Access
Oracle
Bliss
SharePoint
Certification
Henkel's & McCoy, Certificate in Electronics, 1989
MTI BUSINESS SCHOOL, Nursing Assistant Certificate, 1987
MD Security Guard License
JPAS Certified
Security Clearance
DoD Secret Security Clearance
Timeline
Lounge Operations Manager
Noblemen’s Lounge
05.2024 - Current
Human Resources Employment Coach (Remote)
Instawork
06.2022 - 05.2024
Implementation Coordinator
Bylight Professional IT Services
08.2019 - 09.2021
Security Analyst
Apex Solutions
01.2019 - 08.2019
Document Coordinator
Vandegrift Forwarding
02.2018 - 01.2019
Security Officer Supervisor (Part-Time)
Securitas Security Services USA, Inc
09.2016 - 09.2018
Executive Administrative Assistant & Public Relations Coordinator
HR Assistant at Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and loungeHR Assistant at Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and lounge