Ashaki Gilmer
Project Manager
San Antonio,TX
Summary
Dynamic individual with hands-on experience Social Work and Therapy and possess talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
Work History
Project Manager
Seven Pillars of Life, LLC
7 2021 - Current
- Consistently praised for efficient handling of administrative and clinical duties
- Demonstrated proficiency in taking patient medical histories
- Ensured the maintenance of the facility equipment
- Helped implement the practice's quality assurance and control program
- Efforts ensured compliance with HIPAA and OSHA regulations and improved patient care/satisfaction
- Manage staffing and other resource needs to maximize potential for successful execution of projects
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Conducted detailed research on community resources, updating agency's database to improve service referrals.
- Increased awareness of mental health issues within community, organizing and leading informative workshops.
- Conducted outreach to underrepresented communities, increasing their access to social services.
Hair stylist/owner
Natural Beauty Within
01.2015 - 06.2021
- Provided superb customer service while not only creating a fun hairstyle but creating a memory that will last forever
- Assist clientele by responding to customers’ requests on-demand, while delivering quality customer service
- Remain flexible, upbeat, and welcoming for clients
- Advise clients on hair care regimen and promote growth retail products
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Medical Records and Health Information Technician
MHMR OF TARRANT COUNTY
09.2015 - 09.2018
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Server
PLUCKER’S WING BAR
10.2013 - 03.2015
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Operational Director
Chick-fil-A
07.2011 - 10.2013
- Implemented cost-saving measures with thorough analysis of financial data, reducing unnecessary expenses without sacrificing quality or performance.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Managed cross-functional teams to ensure seamless collaboration and communication across all departments for optimal results.
- Developed and executed strategic plans for organizational growth, achieving significant progress in revenue generation.
- Spearheaded successful negotiations with vendors for better pricing terms, positively impacting the bottom line.
- Created an open working environment that encouraged creativity, resulting in various process innovations.
- Ensured timely project completion with effective resource allocation and efficient workflow management.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
Education
Master of Science - Social Work
The University of Texas At Arlington
Arlington, TX08.2026
Bachelor of Science - Criminal Justice
Fayetteville State University
Fayetteville, NC07.2024
Associate of Science - Pre-Nursing
Navarro College
Corsicana, TX05.2018
Skills
Project tracking
Client Relations
Schedule Management
Project Management
Problem-Solving
Project Planning
Decision-Making
Adaptability and Flexibility
Project planning and deve
Teamwork and Collaboration
Multitasking
Affiliations
Alpha Kappa Alpha Sorority, Incorporated
General member 2023 - current
- Assisted in chapter meetings helping coordinate different community service projects to help the Fayetteville State community and surrounding areas.
- Attended regional conferences, to include workshops and seminars, to help enhance my leadership within the organization and abroad.
Alpha Lambda Psi Military Spouses Sorority, Inc.
International Historian 2023-2024
- Mentored board of thirteen chapter treasurers by providing instruction and support for their duties as needed.
- Utilized and managed Facebook accounts through updating members on activities the student organization is doing and providing information about meetings
- Participated and organized multiple community service outreach events to help assist military families in the Fayetteville, North Carolina area.
Timeline
Medical Records and Health Information Technician
MHMR OF TARRANT COUNTY
09.2015 - 09.2018
Hair stylist/owner
Natural Beauty Within
01.2015 - 06.2021
Server
PLUCKER’S WING BAR
10.2013 - 03.2015
Operational Director
Chick-fil-A
07.2011 - 10.2013
Project Manager
Seven Pillars of Life, LLC
7 2021 - Current
Master of Science - Social Work
The University of Texas At Arlington
Bachelor of Science - Criminal Justice
Fayetteville State University
Associate of Science - Pre-Nursing
Navarro College
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